Customer Service Data Entry
Resume:
NADIRA DALY
**** ****** ******, #* ** Cajon, CA 92021
**********@*****.***
OBJECTIVE A position where I can utilize my extensive experience,
education, special training and capabilities for effective
and positive results.
SUMMARY OF SKILLS
More than sixteen years clerical experience coupled with customer service .
. . Trilingual: Read, write and speak English and Arabic fluently, speak
Chaldean fluently . . . Problem-solving and troubleshooting . . . Safety
procedures . . . Planning and scheduling . . . Liaison to management.
Computer operations: Word, WordPerfect, data entry and various software
applications . . . Writing correspondence and reports . . . Detailed
record keeping . . . Reporting (verbal and written) . . . Excellent at
proof-reading and editing . . . A high energy, self-motivated professional
who works efficiently in a fast paced environment . . . Multi-task
oriented and able to work quickly with frequent interruption . . . Public,
customer and interdepartmental relations.
SKILLS AND ABILITIES
I have the ability to be effective in oral and written communications:
analyze and evaluate information; identify priorities; interpret and apply
regulations, policies and procedures; be an effective leader; get along
well with others; follow instructions closely; use sound judgment; grasp
new ideas and technology; set high standards; plan and organize work
activities; carry out job assignments efficiently; adjust to change
quickly; accept responsibility; have self-confidence; produce quality work;
and meet job deadlines.
EXPERIENCE
L-3 Communication Linguist & Operation 03/03 to 04/11
Linguist/Interpreter
Responsible for translating documents and interrogating for Armed Forces in
Iraq. Worked in Counterintelligence Field Offices, Counterintelligence and
Force Protection Support Operations, Iraqi Army Liaison, Detainee Operation
and trained Iraqi interrogators. Trained and advised the Iraqi Army.
Scanned and translated documents in Baghdad Airport.
Hydroscape Products 1995 to 2003
Administrative Clerk
Provided clerical support to Technical Services Department. Compiled
products catalogs for sales force for 17 branches throughout California.
Produced computerized equipment repair reports and maintained records on
warranty and equipment repairs. Performed daily cash reconciliations.
Ensured smooth and efficient operations to maximize customer satisfaction.
NADIRA DALY Page Two
EXPERIENCE (continued)
Man Power (Various companies) 1995
Cubic Corporation
Clerical
Responsible for answering multiline phones, filing, copying, data entry and
typing.
ANS Employment
Credit Processor
Responsible for answering multiline phones, edited information, and
customer service.
San Diego Gas & Electric
File Clerk
Responsible for filing paperwork.
Caesar's Auto Sales 1988
Office Clerk
Responsible for inventory control. Answered multiline phones and heavy
customer service. Data entry, copied and faxed. Made bank deposit.
EDUCATION
Regional
Occupational Program
Business
Office Certificate
Pacific Coast College
Data Entry Diploma
REFERENCES AVAILABLE UPON REQUEST
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