Customer Service High School

Jocelyn Pond

**** **** **** **** * Brattleboro, VT 05301 * 802-***-****

************@*****.***

Objective

Full-time employment; 1st shift

Summary of Qualifications

. Strong computer skills; proficient with Microsoft Word, Power Point,

Excel and QuickBooks. Familiar with a variety of programs, and fast

learner.

. Hard worker who is organized and dedicated to high quality and

efficiency.

. Completed the Business management program at the River Valley

Technical Center.

. Excellent customer service skills.

. Winner of the William E. Mikell "Spirit of Youth Award" 2008

Education

Business Management Certificate 2006 - 2008

River Valley Technical Center Springfield, VT

High School Diploma 2004 - 2008

Bellows Falls Union High School Bellows Falls, VT

Professional Experience

Final Assembly Processor 2009 - 2010

Omega Optical Brattleboro, VT

. Finalized all filters prior to shipping. Provided training to other

processors.

Production Worker 2008

Tom and Sally's Chocolate Factory Brattleboro, VT

. Prepared all chocolate delicacies

Receptionist 2007 - 2008

Attitudes Salon Saxtons, VT

. Answered phone calls, scheduled appointments, and maintained a clean

and presentable salon.

Receptionist 2007 - 2008

Parks Place Resource Center Bellows Falls, VT

. Answered phone calls, scheduled appointments, and reserved meeting

rooms for a variety of agencies. Greeted customers and maintained a

comfortable and professional office space.

Dietary Aid 2004

McGirr's Nursing Home Bellows Falls, VT

. Prepared food for specialized diety. Plated food and served it to the

residents. Set and cleared tables. Maintained a cleaned kitchen and

dining area. Worked as part of a team.

References Available Upon Request

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