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Customer Service Manager

Location:
San Jose, CA, 95123
Posted:
May 31, 2011

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Resume:

N ancy Lynn

*** ****** *****, *** ****, CA *****

T: 408-***-**** / abhfbs@r.postjobfree.com

E xper ienced

A dministrative Support

Qualified for coorporate community relations, strong and

i nspirational leader w ith a talent for exceeding goals and

expectations. 15+ years of Administative support .Effective

o rganizational and time management skills, strong

w r itten/verbal skills, including the ability to multi - task and

m aintain multiple project schedules w ith minimal

supervision.

Education

West Valley Community College, Saratoga, CA, AA in Business and

office Administration,

Courses studied Business Communications, Business Mathematics

and Office Management.

Almaden Valley Aesthetics Spa coordinator 2006 - 2010

Open and close of spa daily. Track sales and spending. Organization

of parties and special events. Consulting with clients for their best

results. Training of all new employees. Handled all reception duties.

P ull and prepare charts for the Doctor. Schedule current patients

and new patients. Make new charts. Check in patients. Check out

patients. Collect payments.

Community Management Office Manager 2002 - 2006

Responsible for customer service, managed complaints for over 200

homeowner associations.

Established and maintained customer relationships on a continual

basis. Preformed daily duties

Including but not limi ted to: employee timecards, and all customer

service issues.

Platinum Consultants Recruiter 1997 - 2002

Maintained Existing Clients while developing new business.

Recruited qualified applicants for placement in various high level

technical positions. In terfaced with customers conducting contract

negotiations as well as on a wide variety of general issues.



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