Engineer Sales

Thuy Ngoc Pham

*** *. ****** ***. #***, Sunnyvale, CA 94086 • (C) 408-***-**** • ********@*****.***

Qualifications:

• Work directly with international and domestic customers to timely achieve goals and roadmaps.

• Key engineer in mission-critical projects that resulted in increased sales and market share.

• Interface with Research and Development to define specifications for engineering samples, new products

and customer-specific products and to coordinate their delivery.

• Support Corporate and International Sales and Marketing on several sales-dependent occasions.

• Strong interpersonal, analytical and troubleshooting skills.

• Highly effective in working with cross-functional teams.

• Able to meet project deadlines and work under pressure.

• Provide technical consultation and training to different customer levels and internal departments about

new and existing products.

• Excellent writing, communication and presentation skills.

Achievements:

• Co-authored one external technical (“Applications for Automated Backside Inspection”, ASMC, May 2004,

Seaport hotel, Boston) and other internal papers for KLA-Tencor Applications group.

• Conducted flawless head-to-head evaluations that led to multiple purchase orders of unpatterned wafer

inspection tools.

• Successfully managed software application tests that allow the latest software to be released on time.

• Lead member in tool development testing at customer sites.

• Experience on SEMVision review tools.

• Regularly traveled to customer sites to troubleshoot hardware and software problems that critically impact

customer throughput.

• Established quality professional relations with customers.

• Key engineer in resolving process-induced wafer backside arcing during TEOS deposition and cost

reduction project for TEOS usage on P-5000 tools.

• Received two major cash awards for assisting in the critical 0.25/0.18um metal dry strip project

development utilizing Ulvac as a tool for metal polymer removal.

• Optimized metal etch strip process on Lam9600 TCP DSQ via Statistical Design of Experiment.

Career History:

• Sr. Process Tech, Applied Materials, DTCL, Santa Clara, CA

02/2011-05/2011 (temp position)

• Applications Engineer, Accretech USA, WIS, Milpitas, CA

2006-2007

• Applications Development Engineer, KLA-Tencor, Surfscan, Milpitas, CA

2000-2005

• Process Engineer, Hyundai Semiconductor America (now Hynix), Thin Fims, Eugene, OR

1999-2000

• Process Tech, Conexant Semiconductor (now Jazz Semiconductor), Diffusion/Etch/Photomask, Newport

Beach, CA

1997-1999

Education

MS in Applied Mathematics – Cal State University, Long beach, CA (GPA 3.55/4)

Professional Development

Courses: Project Management, Effective Negotiating, Analytical Problem Solving, Team Communications,

High Tech Speaking

Languages

Vietnamese, English, French

References

• Biao Liu: Sr. Process Engineer, Applied Materials, DTCL, Santa Clara. (C) 408-***-****.

• Patrick Taylor: Director of Metrology R&D, MEMC Electronics Materials, Inc. (O) 503-***-**** x338. (C)

636-***-****.

• Keith Kasputis: Section Manager of A1 Photo/Hivac, Tower Jazz, Newport Beach, CA. (O) (949) 435- 8613

(C) (714) 425- 5051.

Contact this candidate