Manager Assistant

Karon L. Reed

**** ***** *** **. *******, TN ****5 901-***-**** **********@*****.***

Experience

January 2009 - Present Nationwide Insurance Memphis, TN

Property Damage Master Claims Representative

* Determine proper policy coverage, investigate, evaluate, and settle

claims involving moderate to severe property damage.

* Maintain current knowledge of property insurance coverage, current

guidelines in the claim function, and policy changes and modifications for

five states.

* Initiate and conduct follow ups throughout claims resolution.

* Investigate liability on third-party homeowner claims.

November 2006 - January 2009 Direct Insurance Memphis, TN

Assistant Claims Manager/ Bodily Injury and Property Damage Claims Handler

* Acted as supervisor in the absence of the department supervisor.

* Responsible for training and monitoring daily workload for a unit of 15

claims representatives.

* Resolved high risk and questionable coverage claims.

* Handled Claims for the states of TN, MS, GA, LA, AR, TX and AL.

* Settled Heavy Property Damage and Bodily Injury claims.

* Have held an All-lines adjuster licensure in the states of Texas and

Louisiana.

2005 - 2006 Law Office of Ted Angelikis Memphis, TN

Assistant to Lead Council

* Maintained and updated the trial caseload for lead council.

* Responsible for setting a priority based calendar for attorneys.

* Updated clients regarding resolution of ongoing cases.

2004-2005 Distinctive Marketing Solutions Memphis, TN

Corporate Recruiter

* Review resumes and credentials for appropriateness of skills, experience

and

Knowledge in relation to position requirements.

* Provided complete, accurate and inspiring information to candidates

about the

company and position.

* Managed the scheduling and logistics of all interviews between

candidates and Hiring

Managers.

Education

2002-2003 Northwest Mississippi Community College Senatobia, MS

Completed coursework for Emergency Medical Technician program

1998-2002 North Delta Academy

H.S. Diploma with Honors

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