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Information Technology Quality Assurance

Location:
Dallas, TX, 75248
Posted:
May 26, 2011

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Resume:

Resume: Trevor Noronha

Trevor Noronha

**** ** **** **, *** # 1093, Dallas, Texas, 75248

Mobile : (214) 451 – 7757 / 469-***-****

E-mail: abhf8i@r.postjobfree.com

Page 1 E-mail: abhf8i@r.postjobfree.com

Objectives

To work in an organization where my academic excellence, experience in the field of Information Technology and

passion for quality as well as exceeding expectations, would be utilized to the maximum, recognized and rewarded

accordingly.

Professional Summary

Over 9.5 years of experience in the Information Technology field

More than 3 years of experience in Software Development and more than 3 years of experience in Software

Testing, and the remainder in IT Training and IT Enabled services

Good knowledge of the Software Development Life Cycle

Flair for programming

Proficient in Windows and web application development

Experience in web based technologies such as ASP.NET, HTML, Javascript, XML, CSS and AJAX

Ability to formulate requirements and design systems from the ground up

Experience in working with the leading industry standard DBMS such as SQL Server, Oracle and MySQL

Strong background in product testing

Expertise in black-box testing, good knowledge of using WinRunner, load testing using LoadRunner

Actively participated in the preparation of test plans

Involved in preparation of test cases, conducting document and test case reviews, work allocation, bug tracking

Ability to come up with innovative solutions when faced with issues

Versatile in working with different operating systems, browsers and connectivities

Strong experience in build release procedures and carrying out different types of testing such as installation,

smoke, regression, integration, compatibility, GUI, adhoc etc.

Involved in preparation of project daily reports, weekly reports, bug analysis reports, test coverage reports,

traceability matrices

Have proactively identified and recommended improvements to the testing process and other internal QA

initiatives in the organization, and ensured that best practices are followed

Experience in conducting interviews and training programmes for new joinees

Able to grasp new technologies / learn new products / adapt to new environments quickly

Education

M.Sc. Computer Science (May 2001)

St. Joseph’s college (Autonomous), Tiruchirappalli, Tamil Nadu, India

Stood second in the overall batch of 160 students

Was the first to get recruited through campus interviews among all those who graduated in 2001

B.Sc. Computer Science (May 1999)

St. Joseph’s college (Autonomous), Tiruchirappalli, Tamil Nadu, India

Received the second prize for excellence in Computer Science twice during the course

Received the first prize for outstanding academic performance in English, for all the four semesters

Experience

Information Technology Expert (Jul 2008 – Mar 2011)

Dandii Boru University college & high school (Addis Ababa, Ethiopia)

Key Areas : Development (using ASP.NET, XML, AJAX, HTML, CSS & SQL Server), Testing, Deployment.

Served as the Department Head for Information Technology and the President of the Science & Technology

club

Led the requirements analysis, design, development, testing and implementation of the website for the college

and school

Successfully carried out the analysis, design, coding, testing and implementation of the “Smartcampus”

intranet website for enabling various critical activities of the school to be computerized, using ASP.NET, C#,

SQL Server, basic AJAX and XML. Some of these activities include, but is not limited to, the following :

Division management

Classroom management

Subject management

Staff management

Staff profile, role assignment

Student management

Resume: Trevor Noronha

Profile details

Subject mark and teacher remark details

Conduct and Absence

Quarterly ranking

Timetable management

Classroom timetable

Staff assignment

Reporting

Timetable by class / teacher / division, Teacher workload

Master Mark Lists per section (Quarterly / Annual)

Report cards (Quarterly / Annual)

Subject wise performance statistics (Class / Grade level)

Class / Grade level Male / Female count

Ensuring optimal usage of the computers by the students

Providing a safe environment for internet usage by the students of the school

Training of teachers on programming, effective internet usage and other IT related topics

Planning and executing activities for members of the Science and Technology club

Guiding the IT department staff members in the teaching-learning process

Guiding the management on ways and means of effectively using IT to improve processes and reduce

workload

Part-time Instructor of Information Technology (Apr 2008 – Mar 2011)

Sikkim Manipal University – distance education wing (Addis Ababa, Ethiopia)

Teaching various subjects in Information Technology for the following courses

Master of Business Administration in Information Technology (MBA IT)

Master of Science in Information Technology (M.Sc. IT)

Master of Science in Computer Science (M.Sc. CS)

Master of Computer Applications (MCA)

Bachelor of Science in Information Technology (B.Sc. IT)

Guidance of final-semester project students of the following streams

Master of Business Administration in Information Technology (MBA IT)

Master of Business Administration in Systems Management (MBA SM)

Master of Science in Information Technology (M.Sc. IT)

Test Lead (Jun 2007 - Mar 2008)

Data Software Research Company Pvt. Ltd (Chennai, India)

Martin Dawes Systems (London, UK)

Project handled : dise 3G (Client : Martin Dawes Systems)

Involved in BRD, SD, DDD reviews and ensuring that all aspects of the product are covered in detail, as well

as suggesting features to make the product better

Work allocation to team members

Conducting peer reviews of test cases designed by the team members

Ensuring all requirements are covered by test cases, using a traceability matrix

Performing sanity test once the deployment of the build is done by the development team, and releasing the

build to the team members for testing

Performing adhoc testing

Part of a bug-scrub team that tracks all bugs to closure

Assisting team members in logging bugs and ensuring that the best practices are adhered to

Preparation of daily, weekly and monthly reports and sending them to the client

Tracking the updation of test results in the test case management tool

Training of new team members in the use of client proprietary tools

Ensuring timely submission of timesheets by the team members, so that billing is not affected

Page 3 E-mail: abhf8i@r.postjobfree.com

Resume: Trevor Noronha

Involvement in conference calls with the client

Motivation of team members

Principal Product Engineer (Apr 2007 – Jun 2007)

CoreObjects Pvt Ltd (Bangalore, India)

Project handled : Usuggest (Client : www.usuggest.com)

Interaction with the client on a weekly basis to discuss features to be incorporated

Discussion with the team members to workout time schedules for feature testing

Management of development builds

Deployment of builds ready for testing to the testing servers

Tracking of bugs entered and following up on them until closure

Deployment of builds that pass Quality Assurance to the production server

Conducting performance appraisals of the team members

Training of newly recruited team members

Senior Test Engineer (Jan 2005 - Mar 2007)

Aztecsoft Pvt Ltd (Bangalore, India)

Key Areas : Development using ASP, HTML, CSS & My SQL, Testing, Deployment.

Projects worked for :

AOL Instant Messenger, AOL Streamliner, AOL Toolbar, Copland Communications Suite

(Client : America Online)

Time-Trak (Client : Aztecsoft)

Complete design, development and testing of Time-trak to keep track of various activities being performed by

the team members, on a daily basis

Writing test cases, review of team members’ test cases

Reporting of test case results on a daily basis

Logging bugs based on issues noticed and tracking them to closure

Part of an organization-wide bug scrub team that validates bugs being logged

Setting best practices and standards to be followed for Quality Assurance activities

Assistant Manager - Operations (Oct 2001 – Jan 2005)

Hinduja TMT Ltd (Bangalore, India)

Vartec Telecom Inc (Texas, USA)

Developed software to meet specific needs and simplify the work of the agents

Handled a 40-member provisioning team, across two shifts

Team management and motivation

Service Level Management

Handling escalations across the floor

Rostering of breaks

Call monitoring

Generating daily reports for agents as well as the client

Quality auditing of work done by the team members

Training of agents on updates to products / procedures, when such information is received from the client

Appraisals of team members

Software Engineer (Jun 2001 – Sep 2001)

Trigent Software Pvt Ltd (Bangalore, India)

Project worked for : Automated Testing System

Participated in System Design

Coding of a portion of the system

White-box testing of the modules that were developed

Testing of modules developed by other members of the team

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Resume: Trevor Noronha

Bug fixing and tracking to closure

Documentation of the product & training of end users

Personal Skills

Exceptional oral as well as written communication skills

Excellent inter-personal skills

Contributor towards team goals

Dedicated and hard-working

Honest and straight-forward

Punctual

IT related Skills

Extremely good at data structures and algorithms

Good at designing new systems from the ground up

Fluent in programming with C, C++, HTML, ASP, Javascript, Visual Basic, ASP.NET, C#

Basic knowledge of XML, AJAX, CSS

Comfortable with several industry standard databases such as SQL server, MySQL and Oracle

Knowledge of several popular testing tools such as Winrunner, Loadrunner, Quality center

Browser compatibility testing on Internet Explorer, Mozilla Firefox, Opera, Safari, Google Chrome

Worked with Test Case Manager, Bugzilla

Worked with all versions of Windows, Mac as well as with Unix

Personal Details

15th July 1978

Date of birth :

Sex : Male

Nationality : Indian

US Work Permit : Green card holder

Mother Tongue : English

Marital status : Married, have 2 children

Achievements

Was responsible for studying the system at the client's UK office and gradually transitioning some of the testing

activities from the UK to India, resulting in huge savings and satisfaction for the client

Received the “Pat on the back” award in 2006 from Aztecsoft for coming up with the idea of an online timesheet

management system, and successfully implementing the same across multiple projects in Aztecsoft

Received the “Pat on the back” award in 2005 from Aztecsoft for outstanding contribution to the America Online

project

Page 5 E-mail: abhf8i@r.postjobfree.com



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