Management Manager

Nancy Steele

908-***-**** (H) 908-***-**** (M) **5 N Prospect St, Washington NJ 07882

******.******@*******.*** http://www.linkedin.com/in/nancyasteele

Bank of America Merrill Lynch

Global Research, Global Banking and Markets 03/2010 - 04/2011

COO Publishing - Officer, Publisher III

. Provided monthly management reports to the Macroeconomics business

manager on Research Analyst client contact and publishing productivity to

determine compensation and on publication readership thru url clicks and

email opens by audience to analyze audience consumption (MS Excel 2007

and 2010 with OLAP cube analytics).

. Provided mapping instructions to production maintenance groups and

systems to synchronize the Research Analyst Team hierarchies in two

systems (Compass system to RDW database/RDR system)

. Compiled and executed the instructions for the movement of team mappings,

analysts, templates and historical data.

. Provided ad hoc readership reports for American and European Equities,

GEM and Global Credit, Economics, Rates & Currencies, Global Wealth

Management Equity Strategy and Commodities teams.

. Provided an analysis by email domain to control entitlements for Senior

Management

. User Acceptance Testing of new functionality for Quarterly System

releases

. Analyst Team profile maintenance

Tax Reporting Services, Global Wealth Management 12/2005 - 06/2008

Project Team - Senior Project Analyst

. Business Requirement Specifications for Client Tax Reporting projects:

text download, e-delivery, State reporting, subsidiary transmissions,

entity consolidated statement conversion, 1099 and NRA 1042-S, Trust and

Retirement changes to Mainframe and short form subsystems and W9/W8

annual solicitations.

. Ran recurring conference calls: NRA project lead; test and production MS

Project Plan and system schedule reviews

. Facilitated resolution in test & production for program & data

remediations (Rational Clearquest)

. Tax Season Business Support: remediated target population 1099-OID, Cost

Basis and Gain/Loss calculations of Structured Products, (OID, CPDI and

Equity Units, via data import, population analysis, remediation and

mainframe re-load (lookup and text formulas, subtotals and pivot tables)

(IBM 3270 Mainframe, MS Excel 2003)

. Mainframe Report Distribution tracking and maintenance (2100+ reports);

provided ad hoc text download and requirements design support

Financial Services & Reporting, Reconciliation & Control, Retirement

Services Group 12/2001 - 12/2005

ESOP Share Plans - Resolution Accountant / 401k Resolution Specialist

. Fractional share conversion requirements (Advest merger); Windows XP

conversion intranet application implementation and requirements

. Omnibus Reconciliation Procedures for fractional share, legacy retail and

SOP subaccounting system (Blueprint, MS Access)

. SOP multi-currency fed fund wire reconciliation and related exposure

research and reporting (intranet)

. Plan reconciliation: exposure research, trading and reporting (MLII

mainframe)

Private Client Bookkeeping System (PCBS), Financial Management Services

09/1999 - 12/2001

Client Bookkeeping strategic initiative Requirements, Test and Issues to

migrate flat files (IDE) account processing to DB2

Validation - Team Leader

. Ran daily test issues meetings: Conversion and Engine programs, Desktop

screens and Mainframe and Desktop reports

. Desktop screens, reports, tables and files: validated System Integration

(SIT) and User Acceptance Testing (UAT) results

. Business Continuity Plan - converted from MS Word and expanded in the

LDRPS database

Conversion - Project Analyst

. Requirements: Conversion mapping of Client Data, Positions and Balances;

Account Purge logic (for 178 tables);

Account Maintenance; Bulk Transfer Residual Processing; and Purge

Synchronization issues (IDE to DB2)

. System & User Acceptance Test validations and issues resolution for

Client Data, Position and Balance tables

(SQL SELECT SPUFI, TSO download, MS Excel IF formulas)

Policies & Procedures, Office of General Counsel 08/1996 - 09/1999

Publishing Corporate Policy and Procedure Manuals and Bulletins,

Information Memos and Online documentation for Corporate Risk Management of

Global Wealth Management and Global Banking & Markets, Domestic and

International, Operations and Branch Offices

Production Manager

. Design and Production: Coordinated manual and document projects for hard

copy and online distribution

. Conducted Domestic and International conference calls for risk management

documentation projects

Electronic Publishing Technologies Manager

. Desktop Publishing: maintained bilingual templates for ML Japan

Securities and ML Canada (Adobe Framemaker)

. Maintained InfoMapping template integrity for HTML and Framemaker

conversions (MS Word)

. Flexible Work Arrangements / Telecommuting: coordinated Division pilot of

business users

. Desktop Video Conferencing: implementation; performed setup and

maintenance (Windows NetMeeting)

. MS Outlook training: conducted sessions for Risk Management executives

and other personnel (conference room training)

Staff Assistant / Financial Controller

. Tracked and Analyzed $4 Million multi-costcenter budget on linked

forecasting system; annual budget planning (MS Excel)

. Statistical reports, budget forecasting and tracking: Depreciation,

Supplies, Consulting, Training and Productivity (MS Excel)

. Compiled the CAO's Risk Management Policy and Procedure Quarterly

Highlights on publishing projects (MS Word)

Cash Management Account (CMA) Operations 05/1993 - 07/1996

Information Management - Project Coordinator

. Constructed databases: (1) Information Management MIS Reporting and (2)

Department Automation Projects with an

FTE Cost Savings and Value-Added Analysis, conducted via interviews with

all sections and implemented related projects (MS Excel).

. Maintained CMA Rearchitecture (CMAR) post-implementation Production

Issues Log (MS Access)

. Visa Products Table Setup and Maintenance (DB2): Employee Access

Accounts, Life Management Service and Visa Business Client

. Provided Ad Hoc Reports: Branch Office, Operations and RSG Marketing:

Accounts Receivable, Overdrafts, ATM fees (macro/Excel/CCAT wire)

Monetary Authorizations - Assistant Supervisor

. Supervised eight VRU CSRs processing ACH transfers and exceptions for

emergency margin credit releases on debit cards based on trade or deposit

activity; handled requests from Branch Service Escalation Teams and

Branch Offices to resolve credit limit and EFT transfer inquiries.

Transfer Agency Mutual Fund Operations, Financial Data Services, FPG

04/1992 - 03/1993

Trades Processing - Retirement/Tax Specialist

. Prepared Quarterly IRS tax returns (941 and 1042) for 36 Transamerica

mutual funds

. Resolved Penalties & Interest by creating an ad hoc tracking system

(Lotus)

. Retirement New Accounts: set-up, trading, quality assurance; identified

exchange rounding issue (Vision desktop system)

Mutual Fund Operations, Financial Data Services, Funds Processing Group

10/1990 - 04/1992

ACATs - Senior Processing Specialist / Funds Control - Senior

Reconciliation Specialist

. NSCC Broker-To-Broker Transfers: liaised with external, non-proprietary

mutual fund groups, reconciled incoming portfolios' house account

discrepancies (dividends); processed outgoing portfolio and position

transfers and Letters Of Instruction.

. Reconciliation and Exposure reporting: G/L (trading/suspense/receivable)

account pair-off logic requirements (mainframe)

VISTA BANCORP 08/1986 - 10/1990

Audit & Compliance

Administrative Assistant to the Auditor and Compliance Officer

. Conducted Audits of Financial & Administrative Controls: Home Equity,

DDA, Installment Loans, CD/Savings, Branch and Fraud

. Coordinated post-data conversion branch reviews and Client Data

remediation

. Prepared Audit Reports and Quarterly Audit Highlights for the Board of

Directors (MS Word-DOS).

. Coordinated desktop Compliance Training for Federal Regulations (B, Z and

CC: Consumer Protection, Truth In Lending and Funds Availability)

Recognition

Special Achievement Award (1994) FTS VRU dupes, menu-skipping: Voice

Response Unit transfer duplication analysis, new process and reporting; CMA

Rearchitecture Authorizations Reports requirements; COBOL II Desktop

screens UAT; and EFT/Visa Credit Lines issues

Team Player Award (2000) PCBS Reports SIT Validation: converted mainframe

and new desktop system reports

Spotlight Awards (2) SIT Management Coverage: cycle testing systems liaison

for 800+ weekly email inquiries on results and coding issues (2001); OASIS

System Mainframe G/L Reconciliation pairoff logic; Legal & Estate Transfer

System fund maintenance (DBase); ACAT Fail to Deliver reduction (1992)

Difference is You Awards (4) - Excellence: Conversion program UAT

validation, 2001; Leadership: Financial Management Services Group United

Way campaign coordination, 2000; Quality Service: Production Summary Report

UAT, 2000; Quality Service: Conversion program SIT validation (Positions,

Balances, Client Data) 2000

Education

A. A., General Studies - Northampton Community College, 3.46 GPA; Phi Theta

Kappa (honors), 05/1986

. 3rd year - Accounting and Banking (BA in Finance); theatrical directing

and acting;

. 65+ corporate Technical, Compliance and Management training courses

(Series 7 preparation, 6 Sigma foundation, Wharton Business School and

Learning Tree International CAPM courses.

. Commercial Arts Foundation, Parson's School of Design, 1979

Citizenship

United Way Group Coordinator: Financial Management Services (2000); United

Way Division Controller: Global Quality & Systems Support (1997);

AMerrillCan Idol: Employee Giving Campaign performer (2006 and 2007);

Operation Smile: fundraising (1996, 1997)

Private Fund-Raising Benefit: with 600 attendees (1998)[pic]

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