Quality Assurance Software

Lionel Azikiwe ***-***-

****

Email- *******@***.***

********@*****.***

Objective

To procure a lead or management level position in Quality Assurance

where my skill sets, experience and education will blend seamlessly

into a creative, challenging and fulfilling position at your firm.

Professional Profile

More than 10 years of information technology expertise, which encompassed

planning, design, overall implementation of testing strategies, manual and

automated testing with specializations in Web based and Client server

applications on both windows and Unix platforms.

. Software quality assurance testing and analysis with a proven record

of results based testing and documentation.

. Involvement in creating and implementing QA Standards, guidelines and

processes in the enterprise.

. In depth knowledge of various QA phases, which include, Functional,

Unit, System, Integration, Performance, UAT, End to End Testing.

. Proficiency in designing, creating, reviewing and documenting system

test plans/strategy, defining test processes and procedures, and

creating test cases based on product requirements, technical

specifications and client expectations.

. Detailed understanding of the Software development lifecycle (SDLC)

and the defect life cycle within.

. Lead positions which called for multi-tasking, people management,

working excellently with both on-shore and off-shore teams, and

acquiring knowledge about company business processes required to

execute projects seamlessly.

. Excellence in team leadership, communication and interpersonal

relations skills with Cross-functional team collaboration expertise

leading to success in optimizing organizational growth, productivity

and efficiency.

. General understanding of financial instruments (stock, bonds, mutual

funds, options, ETF's, Futures, Derivates), markets, financial

accounting, corporate finance as well as general project management

skills, processes and methodologies.

Skill Set

. Testing Tools- QuickTest Pro, Test Director 8.0/9.0, Quality Center

8.2, Clear Quest PRO, IBM Rational Functional Tester 7.0, WinRunner

8.0, Test Track Pro, selenium, Team track

. Platforms- Windows 2000, 2003, XP, Vista, 7, Win NT4.0, MS_DOS, UNIX,

and Linux.

. Languages- Java, C, C++, Visual Basic, .Net, SQL, ASP, Perl.

. Internet Technologies - VBScript, JavaScript, php, AJAX, eclipse, XML,

HTML.

. Browsers - Internet Explorer 6.0/7.0, Mozilla Firefox 2.0, Opera 9.5,

Netscape 7.0x.

. Database Technologies - Oracle 9i, SQL Server 7.0, MS SQL Server 2000.

. Frameworks- SDLC, CMMI, ITIL, Six Sigma.

. Others - Lotus Notes, Lotus Smart Suite, MS Project 2000, Visible

Analyst, Microsoft VISIO, TOAD, Visual Source safe 6.0, MS FrontPage,

Infra, Microsoft Office 2003/2007 suite and Fuji Imaging Products.

Professional Experience:

Lead Quality Assurance Analyst 2007-date

Edison Schools, New York NY

. Currently managing the overall resources of both on-shore and off-shore

QA teams for the company

. Tasked with overseeing the testing process, which involved functional,

regression, integration, performance, unit and system level testing of

both in house and third party vendor hosted application.

. Primarily responsible for the backend testing, verification and

validation of data transfer process between in house legacy applications

and new third party web based systems. Also executed high-level UNIX

scripts and commands to validate successful exchange of data between the

two systems.

. Developed an Automation Test Strategy and tasked with automating test

scripts to facilitate regression based testing of the company web based

application using Selenium open source tool

. Charged with and responsible for creating and implementing company wide

processes and SIPOC'S that include QA testing process, change management,

release planning as well as image deployment and rollout process.

. Currently the testing subject matter expert on verifying data transfer

and the various impacted report in the company's flagship products.

. Charged with scoping out upcoming QA projects and providing resource

requirements and testing timelines.

. Responsible for allocating work arrangements and coordinating meeting

discussion with the off-shore team during off hours, as well as created

reports and metrics to justify the usage of the off-shoring team.

. Tasked with developing project test plan and strategy, test scripts and

test data for numerous projects using system specifications as well as

business requirements document when available.

. Tasked with reviewing, pushing and passing aegis related codes to the

numerous test box as well as updating the testing databases on the test

boxes as well as requesting production level deployments once testing

passed.

. Responsible for documenting and tracking issues/defect in a defect

tracking system from initial state to resolution.

. Charged with chairing all issue/defect review meetings with project team

stakeholders to discuss issue found during testing and their current

statuses.

. Implemented a project testing entrance requirement process that was

instrumental in cutting the testing cycle down by 20% as well as a peer

review system that was able to increase testing efficiency dramatically.

. Part of the change management and release planning team with stakeholders

from all key departments.

. Gathered defect metrics including aging on all testing projects and fed

it to QA manager who reflected the stats in a Tech department monthly

dashboards.

. Successfully managed the build-out and implementation of a new third

party hosted QA environment.

. Implemented test script/cases review among analysts for better testing

coverage as well as created postproduction application release note that

was deployed with each release.

. Conducted lessons learned session with key stakeholders from various

departments following the completion of every project.

. Charged with training and mentoring junior level QA analyst in the

department on QA processes and policies as well as creating some training

documents for in house legacy applications.

Senior Quality Assurance Analyst 2005-2007

FUJIFILM Medical Systems, Stamford CT

. Responsible for overseeing and training 3 Quality Assurance analysts

attached to a sub-group of Software Quality Department.

. Contributed to overseeing the QA lifecycle with-in the software

development lifecycle for the Synapse application that involved conforming

to FDA guidelines to ensure that the applications meet the appropriate

safety guidelines required prior to each release.

. Involved in defining and implementing quality processes for the synapse

quality assurance group.

. Involved in developing test strategy, test protocols, test cases and test

scripts according to the specifications and maintaining them in Test

Director.

. Involved in converting manual regression test scripts to automated

scripts for client server applications using mercury Win Runner 8.0.

. Involved in setting up the test environment for each project and

maintaining the same on an ongoing basis.

. Responsible for managing and delivering Service releases based on each

clients requirements, specifications and ongoing needs.

. Work closely with the automation group in strategizing and developing new

automation scripts to assist in speeding up the regression phase of the

projects.

. Entrusted with evaluating the testing scope and testing needs based on

each projects requirements/changes and thereby estimating the time

schedules and resources.

. Involved in the review process of the test cases written by other QA

analysts and providing appropriate recommendations on an ongoing basis.

. Entrusted with verifying appropriate labeled projects, building and

verifying test version releases of Synapse Software on ongoing basis.

. Instrumental in the maintenance and upkeep of QA Lab setup especially in

the areas of timely windows and virus updates.

. Setup and configured WinRunner 8.0 automation software on test

environment machines as well as executed automated test cases.

. Entrusted with base lining and executing performance testing against

various version of Synapse release software for the entire QA team.

Content Migration Lead/QA Analyst 2001-2005

eSchool/Classroom connect, New York

. Lead QA Analyst in testing of Learning Management System Component (LMS)

of eSchool Application Suite and eSchool integrated version of McGraw-Hill

Learning Management system (http://mhlms.eschoolonline.com)

. Engaged in Manual Front/Back end Web based content functionality testing

on company's proprietary software eSchool (i.e. Java based application

that seamlessly integrates streaming educational video, synchronized web

content, collaborative exercises and assessment for students and

educators).

. Instrumental in the quick testing turnaround of new client module series

and promotion to live site as well as delivering 95% defect free modules

ahead of time schedule.

. Lead tested and delivered new iterations of a Learning Management System

(LMS) based reporting system on time and within budget.

. Instrumental in the setup and maintenance upkeep of a QA lab setup

especially in the areas of timely windows and virus updates.

. Created test scripts and documentation for testing as well as maintained

and tracked defects in defect tracking software via Filemaker PRO and Test

Track PRO.

. Spearheaded the Publishing and migration of older version of eSchool

proprietary content and play list to test server or live environment.

. Compiled a list of SQL queries to verify back end functionality of User

responses in eSchool Application via a Microsoft SQL server Database

through a DBVisualizer interface.

. Created Weekly QA status report for involved project Managers and also

provided direct liaisons between QA and content application developers.

. Currently lead support person for company's tech support line, supporting

integration and troubleshooting of proprietary eschool application.

. Instrumental in 90% quick turnaround and resolution of all tech support

open issues relating to eschool software.

Technical Support Specialist 2000 - 2001

ACTV INC, New York

. Part of a specialized Technical support team of 5, responsible for a 200

Node PC/MAC cross breed environment. Provided second level support for

hardware, software, operating systems in the capacity of which included

configuration, installation and maintenance of windows XP, 2K,ME, Red hat

Linux 7, mandrake, FreeBSD X86 workstations in a predominately windows

2000 server network environment. Also configured dual and triple boot

workstations.

. Participated in the successful migration of workstations from Win NT 4 to

Win 2000 & XP.

. Provided network support and troubleshooting via tools such as ping,

tracert, route, ipconfig, and ifconfig.

. Provide expert level field support and helpdesk solutions for company's

proprietary software called E-school.

. Worked side by side with company's QA dept to come up with permanent

solutions to eSchool proprietary application defects.

. Performed light system administration duties such as change computer

names, add user to the network, configure and manage network printers and

setup outlook e-mail clients. Also did some registry editing to enforce

local policies.

Officially joined the Quality Assurance Department as an Analyst in

March 2001.

Technical Support Specialist 1999-2000

Ubisoft Entertainment Inc/Gameloft.com, New York

. Wholly responsible for technical support operations in a 50 Node

environment that included coordination and resolution of Technical issues

involving hardware, software, operating systems, (Windows NT 4.0, 98,

windows 2000, Red Hat 7.0) and Network connectivity.

. Building PC's from Scratch as well as Installing and configuring it with

needed hardware and software components.

. Provided back up Network Administration in the capacity of e-mail setup

configuration, network configurations on desktops, adding user to Network

Domain, groups and issuing needed rights to resources as well as

troubleshooting IP related and Network connectivity issues, Tape Backups.

Also administered the Print Jobs Queue.

. Point Man for all company Hardware and Software purchases as well as

vendor related issues especially service level agreements (SLA's).

. Implemented a database driven Inventory tracking and Job resolution

system.

Shipping/Receiving Manager

1996-1998

Giorgio Armani, New York

. Placed in charge with operating and managing the affairs of the

company's shipping and receiving department.

. Managed a specialized staff of 8 individuals.

. Appointed liaison to vendors conducting service business to the

company physical offices and enforcing all SLA's.

. Instrumental in cutting down expenditure in department by 30% year

over year.

Educational Background

Montclair State University, MBA, Finance & Management, Dec 2011

Pace University; MS Information Systems, January 2004.

Hunters College; BSc, Computer Science, June 2000.

RTTS - IBM Rational Functional Tester Immersion Course - August 2008

Certified A+ Microsoft Professional, April 1999.

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