Pamela S. Harris
Pflugerville, Texas 78660
********@**********.***
Introduction:
Having worked for the State of Texas over many years, I have learned to be
exceptionally adaptable and capable of expanding skills repeatedly with
changing software, legislative mandates, and multiple board
members/institutional leaders. I seek early retirement from the State and a
new full-time or part-time position. I am prepared to earn a lower salary
than I have in the past five years.
Computer Software Skills:
Windows 7 Professional Microsoft Office Word
Microsoft Outlook E-Mail and Microsoft Office Excel
Calendar
Audacity Audio Editing Software Microsoft Office PowerPoint
ESRI ArcGIS Mapping Microsoft Office Access
FarCry webpage creation/editing Adobe Acrobat Professional
Professional Skills:
. Performs responsible, complex, and confidential administrative support
. Strong confident verbal and written communications
. Good telephone techniques, including the ability to communicate
effectively with high-level administrators and professionals
. Excellent working knowledge of business English, spelling, and
punctuation with proficient proofreading and editing skills
. Knowledge of the fundamentals of setting up and maintaining filing
systems; types accurately, paying meticulous attention to detail;
calculator keyboard by touch
. Establishes and maintains effective working relationships with other
employees and the public
. Ability to work independently without supervision and delegate
appropriately to other staff
. Accepts and follows instruction given in a variety of forms; organizes
materials and tasks to ensure timely completion of duties and
assignments
. Adheres to management policies and procedures; attends work regularly
and reliably
Work History:
September 2000 - Current: Administrative Assistant III
To Deputy Commissioner and Assistant Deputy
Commissioner
Office of Academic Planning and Policy
Texas Higher Education Coordinating Board
1200 East Anderson Lane
Austin, Texas 78752
Human Resources Reference: Ms. Maria Moreno
Texas Higher Education Coordinating Board
Supervisor Reference: Dr. David Gardner, Deputy Commissioner, Academic
Planning and Policy
Dr. Mary Smith, Asst Deputy Commissioner, Academic
Planning and Policy
Texas Higher Education Coordinating Board
Pamela S. Harris
May 2011
Current Position:
. Primary administrative support to the Deputy Commissioner for Academic
Planning and Policy (APP)/Chief Academic Officer and to the Assistant
Deputy Commissioner for APP; takes initiative in calling attention to
immediate concerns and priorities;
. Maintains/coordinates busy calendar for the Deputy Commissioner for
Academic Planning and Policy;
. Have participated in coordination, proofing, assembly, and
distribution of quarterly Board Committee and Full Board Meeting
agenda materials;
. Coordination of arrangements for conferences and meetings, working
with APP Assistant Deputy Commissioner and hotel personnel on
arrangements;
. Meeting materials and presentations as directed; works with Web
Services in creating websites to post reports, meetings, and other
information
. Creation and posting of Web pages using FarCry program
. Maintains Excel lists of governing board members and meeting
registrants; performs merges for mail-outs, name badges, rosters for
Governing Board Conferences and various meetings;
. Coordinates annual Leadership/Governing Board Conference and Star
Awards Ceremony (including collection of registration fees);
. Leads administrative support staff for all divisions of Academic
Planning and Policy when needed;
. Processes agency Work Order/Web Services Requests on behalf of APP
Deputy Commissioner and APP Assistant Deputy Commissioner;
. Processes Single and Multiple Vendor Vouchers (Contracts per Business
Office) on behalf of APP Deputy Commissioner and APP Assistant Deputy
Commissioner;
. Acts as liaison to Assistant Commissioners in Academic Planning and
Policy by coordinating meetings and following up on routed and
assigned materials for review/approval;
. Creates and maintains higher education maps, using ESRI ArcGIS Mapping
Software for presentations, reports, and other uses;
. Performs Web research for Deputy Commissioner and Assistant Deputy
Commissioner for Academic Planning and Policy;
. Exercises initiative and judgment in determining work procedures while
successfully managing numerous projects concurrently with minimum
supervision;
. Disseminates memoranda to groups outside the agency on behalf of AAP
Deputy Commissioner and APP Assistant Deputy Commissioner,
Commissioner, and Coordinating Board Chair;
. Takes initiative in offering suggestions for improvement of meetings,
divisions, and other areas of agency work;
. Answers inquiries and disseminates information to other agencies,
institutions, and public;
. Organizes and maintains electronic and paper files for APP Deputy
Commissioner;
. Schedules all travel arrangements and prepares travel reimbursement
vouchers for APP Deputy Commissioner and APP Assistant Deputy
Commissioner;
. Edits/proofs letters, memoranda, reports, and other materials prepared
by staff to be sent under the signature of the APP Deputy Commissioner
or the Commissioner of Higher Education; and
. Assists in drafting and editing letters, newsletters, and other
materials for APP Deputy Commissioner and APP Assistant Deputy
Commissioner.