DONALD HOLDER
Renton, WA 98059 ********@*******.***
QUALIFICATIONS
. Extensive knowledge of Aerospace / Defense Industry procurement
requirements
. Recognized ability for leading small groups to successful outcomes
. Possess a strong eye for detail; known for getting things done quickly
and accurately
. Strong interpersonal skills; proven ability to work with difficult
people
. Dependable and loyal worker with outstanding attendance record
. Office Skills: MS Word, Excel, Office and Outlook; 10-key; Equipment
Maintenance
WORK EXPERIENCE
SEATTLE AERO, Bellevue, WA 1997 -
2009
Data Entry Supervisor (2003-2009): Supervised 3-person data entry
department for this aerospace parts distributor. Oversaw conversion of
international customer inquiries into customized order sheets to support
Purchasing Department.
Key Achievements:
. Coordinated numerous 1,000-line, complex customer inquiries into
clear and logical quotes under tight deadlines.
. Effectively translated complex information into understandable
formats to facilitate alignment of Excel program with internally
built software program (ProCom).
. Selected and hired quality personnel who excelled within the
company.
Other position held: Data Entry Clerk (1997-2003)
UNITED NATURAL FOODS, Seattle, WA 1989 - 1996
Computer Operator: Provided report generation and distribution (on Wang
VS 6230), prepared daily invoices and computer backups for this wholesale
health and natural foods distributor. Processed pick control documents
for invoice generation.
Key Achievement:
. Received company award for maintaining production standards during
major natural disaster without service interruption.
WINMAR / SAFECO PROPERTIES, Seattle, WA 1979 - 1988
Entry-level Programmer / Computer Operator: Wrote computer programs for
reporting and PC applications for this leading property management firm.
Assisted in modifying RPG II program to convert form S/34 to S/38.
Resolved hardware problems. Trained data entry staff.
Key Achievements:
. Increased employee productivity by 20% through motivation
techniques.
. Rewarded for exemplary performance during a major 3-month project
for parallel conversion of S/34 to S/38.
EDUCATION
Supervisory and Interpersonal Studies - North Seattle, Shoreline and
Edmonds Community Colleges - over 80 credits
RECENT TRAINING
Microsoft Excel 2003, Washington Employers, (2008)
Leadworker Effectiveness, Washington Employers (2008)
Supervisory Skills, Washington Employers (2007)