Customer Service Sales

PAATA GOGISHVILI

*** ***** ***** ****** ****, NJ 08034 USA

Phone: 856-***-**** E-mail: ***********@*****.***

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Seeking career growth in the areas of investment, economic and statistical

analysis. Have a long track record of extraordinary academic and

professional accomplishments, and offering excellent organizational, follow-

through, time management and interpersonal skills. Proven record of

effectively managing multiple tasks without compromise to quality; employ

innovations, creativity and enthusiasm when approaching projects.

SUMMARY OF QUALIFICATIONS

Economic Analysis

. Ability to explain all the fundamental concepts in economics in layman's

language, without losing much of the scientific formality.

. Aptitude to write technical reports, including interpreting and

summarizing results.

Statistics

. Studied past statistics to predict future sales, gathering information

about competitors.

. Possess in-depth knowledge of statistical methods: Descriptive

statistics and graphs; correlation and regression; concepts of

probability; hypothesis testing - with one sample and two samples; and

ANOVA.

Financial Analysis

. Knowledge of financial models and ability to examine companies' financial

information.

. Perform research in equity securities; developed an investment strategy

for my portfolio, and advise others on financial products and services.

Foreign Language Proficiency

Russian Georgian German

Computer Skills

Excel Power Point SQL Oracle RDBMS E-Views SAS

EDUCATION

La Salle University, Philadelphia, PA

M.A., Central and Eastern European Studies

2003

[Areas of Concentration: Economics, FDI / Global Trade, and German]

GPA: 3.57 / 4.00

. Conducted literature reviews.

. Compiled, reviewed, and assessed information from academic journals,

market sources, and government reports.

. Prepared charts and tables for analysis and presentations.

Georgia State University, Georgia

B.A., Sociology

1989

[Areas of Concentration: Economics, Public Relations, Research Methods, and

Russian]

Continuing Education & Training

Community College of Philadelphia, Philadelphia, PA

[Areas of Concentration: Mathematical Statistics/Data Analysis, Economics,

Accounting and Business]

Data Processing Trainers Business School, Philadelphia, PA

[Areas of Concentration: Computer Programming, Data Analysis, and

Relational Database Management Systems]

CAREER PROGRESSION

2007 - Present

Moorestown Township Public School District, Moorestown, NJ

Computer and Math Instructor (part-time)

. Teach classes in absence of regular instructors.

. Provide instructions related to Math, Excel, MS Word, and Power Point.

. Teach data collection, graphs of frequency distribution, and measures

of variation.

. Maintain strong commitment to accuracy, detail, confidentiality and

timeliness of completion.

2010

Robert Half International, Princeton, NJ

Consumer Research Analyst (temporary)

. Conducted telephone surveys on marketing and opinion research in

Russia.

. Identified cross-cultural communication problems through surveys of

business owners and developed innovative solutions and protocols to

address the identified problems.

. Analyzed data in order to spot trends in marketing activity and

consumer attitudes.

2009

LG-TEK, Elkridge, MD

Consultant (temporary)

. Developed syllabus for foreign language courses and overall course

structure.

. Utilized illustrative talent to complete educational materials with

Power Point.

. Demonstrated ability to build effective visual and written

presentations.

1999 - 2007

Macy's East, Cherry Hill, NJ

Sales Consultant (full-time while at La Salle University)

. Responsible for customer service, sales, cash management, and

inventory control.

. Interacted with customers, operations managers, and vendors regarding

technical information, product availability and procurement processes

to enhance profit and incremental sales growth.

. Maintained clients' information, records and data.

. Worked closely with Customer Service Board to select and refine goods

and services offered.

. Analyzed clients' practices; identified customer needs and tastes;

recorded and analyzed the data.

. Managed loss prevention and merchandise control; filled out

transaction reports and reported net changes in funds daily positions;

reported problems and operational errors.

. Troubleshot and solved customer problems; identified rapid solutions

and emphasized customer satisfaction and retention.

. Received numerous accolades and letters of appreciation from

customers.

. Gained valuable hands-on experience in sales and marketing.

Contact this candidate