Sales Technician

SCOTT CARDOZA

***** ******* ** . ******, ** *****

559-***-**** . 559-***-****

*****@******.***

Computer Network Technician

Quality focused IT offering cost effective connectivity skills, high-

quality performance in systems/network installation, configuration,

upgrade, migration, and problem resolution activities. Create and deliver

solutions that meet today's objectives tied to business and technology

performance. Effective communicator in easy-to-understand computer terms

for end users. Proactive identification and resolution of critical

systems/network issues

PRINCIPAL PROFICIENCY

. Systems & Network Upgrades

. Physical Network Connectivity

. Disaster Recovery Planning

. Client/User Training & Support Tools

. FTP, TCP/IP Protocols

. Windows Platforms

. OSI model Functions

. Issue Identification/Solutions

TECHNOLOGICAL EDUCATION, WILLOW INTERNATIONAL CLOVIS 2010-11

HARDWARE: Microsoft compatible PC's, Workstations, Workgroups, Network

Topologies, WAN/LAN/MAN based systems, Remote Desktop Connectivity,

Routers, Switches, Hubs, Cabling, Motherboards, Graphics & PCIe Expansion

Cards, CD/DVD-ROM Drives, Memory Chips, ESATA/SATA/IDE/EIDE Drives,

Portable Memory, Scanners, Printers and many Input/Output Devices.

SOFTWARE: Windows 3x/9x/2000/XP Pro/Vista/7, Microsoft Office Suite(Word,

Excel, Access, Power Point, Outlook)2003/2007/2010, SQL/MySQL, Visual

Basic, SQL Server 2008, Windows Server 2008, Microsoft Exchange 2007/2010,

VoIP

PROFESSIONAL EXPERIENCE

Assistant Manager, Fisherman's Warehouse, Fresno, CA

2004-10

. Network product management with onsite database inventory control for

50,000+ items

. Mathematically solve daily sales balance sheets, maintain store records,

create schedules

. Develop/Maintain professional relationships with multiple customers,

vendors & employees

. Manage customer satisfaction through identification, clarification &

communication

. Increased store inventory 10%/year, resulting in higher sales for

following years

Merchandising/Sales Rep, Universal Telescopic, Brisbane, CA

2002-04

. Developed account tracking/scheduling spreadsheet for over 50 stores

. Maintained sporting goods merchandising for 14 Longs Drugs Stores

. Traveled throughout the Fresno/Visalia/Bakersfield area acquiring new

accounts

Photo Technician, Shipping/Receiving Clerk, Buyer, Longs Drugs, Prather, CA

1998-02

. Computerized Fuji photography equipment technician

. Department coordinator fishing/camping

. Manual Receiving and processing inventory in key departments

Agriculture Equipment Technician, Linder Equipment Co., Tulare, CA

1993-96

0. Diagnose & Repair Case/International and Kubota Agricultural equipment

0. Acquired certificates(2) in special electrical diagnosis for Kubota

series and Case Maxxum series tractors

0. Performed PDI's(Pre-Delivery Inspection) on all new incoming equipment

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