Project Manager Quality Control

MARK CIU

**** ********* ******, **********, ** **588

Phone: 925-***-**** Email address:

******@***.***

OBJECTIVE

Seeking a full time or contract opportunity to utilize my account service, project

management, print production, direct mail, traffic, & sales xperience to further the growth

of an organization.

PROFESSIONAL EXPERIENCE

Project Manager, Advanced Printing., Pleasanton, CA. March 2011-Present (Contract

position)

• Write job orders, order paper, manage schedule and assist in overall production of

print projects being produced

Print & Direct Mail Production Manager, Ambrosino, Muir & Hansen, Inc., San Francisco,

CA from Sept 7, 2010-Oct 29, 2010 & from Sept 6, 2008 - Oct 31, 2008 (Contract position)

• Managed the estimating, print, data processing & direct mail production of over

100 political DM mailings prior to elections - meeting deadlines for 1-2 day turnarounds

for each mailing

Sr. Project Manager, Admail West, Sacramento, CA. March 2010-August 2010

• Negotiated with print vendors to reduce costs to our clients

Managed overall production of digital printing & direct mail projects for a variety of

clients

Account Manager, Folger Graphics, Hayward, CA. Nov 2009-Feb 2010

• Outside Sales Rep for digital & commercial printing, website design & mailing

company; bringing in several new accounts for the company

Direct Mail Project Manager, Pacific Standard Press, Sacramento, CA. May 2009-June 2009

(Contract Position)

• Managed the schedule and production of digital/print/direct mail projects through

the plant

Production Manager, RBG Marketing, Walnut Creek, CA. July 2008-Aug 2008 (Contract

Position)

• Managed the creative & overall production of several Long's Drugs print/direct mail

projects

Account Services Manager, ADMAIL Express, Hayward, CA. March 2004-March 2008

• Supervised and trained staff of 4 Account Executives and estimator

• Managed hundreds of projects for our largest accounts: American Mint, Cal Alumni,

CSAA, and KitchenWorks

• Handled all press checks so our clients could focus on their work

• Part of sales staff constantly working to increase business with current clients as well

as bringing in new customers (Example: I built San Francisco Food Bank from a

4 mailings a year account to 12 mailings a year and increased their database and

revunue)

Program Manager, XDM Corporation, Walnut Creek, CA., June 2000-January 2004

• Managed print production, web & direct mail projects from concept to end results

• Negotiated with vendors and provided project budgets/invoices to clients; with eye

towards saving them money

• Created detailed data processing & mailing instructions

• Negotiated and supervised all outside vendor relationships – creative, print & letter

shops

• Handled all press checks & quality control letter shop checks for print & data quality

• Maintained daily client contact while developing programs through project

completion

• Met with clients along with Sales Manager to discuss list strategy, creative and

pricing

• Clients included: Bank of America, Shell, Texaco & Wells Fargo Bank Home Equity

Account Executive, FYI Direct, San Francisco, CA. February 1999-May 2000

• Met with prospective clients and solicited new business; Built & maintained

relationships

• Worked with clients on how best to meet their marketing goals through the use of

direct mail

• Provided detailed budgets using best strategy for saving clients money & time

• Created job instructions, project spreadsheets for daily job status; which helped

inform clients of their job status throughout the plant

• Managed the quality control of all projects, including press checks with outside print

vendors

Managed several in-house accounts as well including AT&T, Charles Schwab, & United

Way to help free up other sales executives to promote and create new business

Traffic Manager, Young & Rubicam, San Francisco, CA. December 1997-January 1999

• Scheduled and managed direct mail, print, P-O-P and website advertising from

creation to final production

• Trained other traffic managers on direct mail production process

• Produced detailed data processing and letter shop instructions enhancing quality

control of our mailings

• Clients included: Apple, AT&T, Chevron, Macromedia, and Tektronix

Traffic Manager, Grey Advertising, San Francisco, CA. April 1997-November 1997

• Assisted in estimating, print production/data and mail processing

• Assisted print production manager in development of print, direct mail, newspaper,

billboard, and P-O-P projects for Braun, Cell Net, Gallo Salame, Lucky, and Oral-B

• Supervised all outside vendor relationships for direct mail production so print

production managers could focus on print

• Maintained daily communications with creative department and account management

team to keep projects moving & clients up-to-date on status of their project

Senior Account Coordinator, Dimac Direct, Hayward, CA. September 1989-April 1997.

• Coordinated prominent accounts such as American Express, Cisco, & Wells Fargo

Bank through all areas of production (print, data processing, mail production)

• Strong knowledge base in data management (including programming & laser

imagery), printing, and machine mail processing (bindery, inserting, & postal

delivery)

• Handled all in-house press checks of cont.forms, selfmailers, postcards & envelopes

• Managed the schedule and quality control of each project

• Maintained daily communication with all clients & members of production staff

EDUCATION

Bachelor's Degree, Advertising, San Jose State University, San Jose, CA, June 1989

SKILLS

MS Word, Excel & PowerPoint

ACCOMPLISHMENTS

Named ADMAIL 2006 Employee of the Year

Contact this candidate