Customer Service Sales Representative
Resume:
Jennifer N. Hudson
Chesapeake, Virginia 23323
***********@*****.***
Summary: A Telephone Services/ Sale Representative position utilizing my
influential sales skills in combination with my expertise in customer
service
Experience: Affinity 4 Norfolk, Virginia
Customer Service/ Sales Representative 05/2009 to Present
• Provide excellent customer service to existing and potential
customers
• Maximize sales opportunities with every contact
• Instrumental in persuading prospective clients to take advantage of
the products and services that our company provides
• Meet and exceed sales goals on a consistent basis
• Perform collection duties on customers' accounts that are delinquent
Gold Key Resorts Virginia Beach, Virginia
Concierge 05/2008 to 08/2009
• Scheduled appointments for owners and guests to take guided tours
of timeshare properties
• Assisted guests with locating area attractions, scheduled dining
reservations and sold tickets to the local attractions
• Kept account of all money collected, tickets sold, and performed
reconciliation at end of shift
Wyndham Vacation Resorts Williamsburg, Virginia
Sales Representative/ In House Marketing 02/2007 to 01/2009
Representative
• Scheduled appointments for owners and guests to take guided tours
of the resorts
• Executed daily operations of contacting guests vacationing on the
property and assisting them with all needs and requests
• Provided personalized service to Wyndham, RCI, World Mart
owners as well as their guests
• Verified that daily printouts listing guests and owner arrivals were
accurate
West Teleservices Hampton, Virginia
Customer Service Representative 10/2006 to 03/2007
• Successfully handled telephone applications from callers requesting
assistance with funding for college
• Instrumental in entry of data into the system to be reviewed for
eligibility to receive funding for college education
• Executed daily operations of answering questions, verifying
information, and submitting loan requests to be processed by the
banks
MCI Newport News, Virginia
Telephone Sales Representative 02/2004 to 11/2004
• Called on prospective clients to explain types of services provided
by MCI such as unlimited local and long distance calling, voice mail
etc
• Contacted prospective clients to solicit business for MCI products
and services
• Instrumental in persuading prospective clients to convert their
telephone services over to MCI
• Maintained 150 to 200% of my goal on a consistent basis
• Called upon clients to collect on overdue accounts
Education: Strayer University Chesapeake, Virginia
Currently Attending
Martin Community College Williamston, Virginia
GED 1983
References: Available upon request
Contact this candidate