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Customer Service Manager

Location:
Phoenix, AZ, 85053
Posted:
June 03, 2011

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Resume:

Debbie Wilson

***** *. **** ******

Phoenix, AZ *5053

*********@*****.***

602-***-****

SKILLS / QUALIFICATIONS: I have extensive knowledge and have worked with

many different programs that include Microsoft Office Suite, Outlook, and

QuickBooks. I have a solid bookkeeping, accounting/cost analysis

background, as well as project management, procurement, and scheduling

experience. I work well under pressure, can multi task and am detail

oriented. I'm adaptable, dependable, efficient, responsible, reliable, and

quick with a smile (

EDUCATION: AA Degree - Glendale Community College

Graduated w/ Distinction May 2011

Phi Theta Kappa GPA 3.8

WORK HISTORY

American Carz May 2010 - October 2010

6042 N. Black Canyon Hwy

Phoenix, AZ 85017

DUTIES: Perform all phases of a full charge bookkeeper that included but

were not limited to sales tax preparation, 940 and 941 filings; payroll

processing; account payables & receivables; money

management/tracking/reporting; profit & loss statements. Monitored

accounts for recommendations on where to "trim the fat" that resulted in

savings to the company. All around "female Friday" to the Owner in

assisting him to grow the business.

Jim Nasi Customs, Inc. October 2006 - May 2010

21622 N. 7th Avenue

Suite 1

Phoenix, AZ 85027

DUTIES: Perform all phases of a full charge bookkeeper that included but

were not limited to sales tax preparation, 940 and 941 filings; payroll

processing; account payables & receivables; money

management/tracking/reporting; profit & loss statements. During the course

of my employment, my position absorbed purchasing; shipping & receiving;

invoicing; warehouse/merchandise management; vendor relations; marketing

logistics for all shows; customer service; administrative manager; and

executive support to the Owner.

DRG Concrete, Inc. February 2006 -

July 2006

7246 NW Grand Avenue

Glendale, AZ 85301

DUTIES: Job costing and analysis; weekly payroll processing; lien waivers

& certified payrolls; concrete ordering & scheduling; purchase orders;

project invoicing; accounts payable; accounts receivable; customer service;

vendor relations; general office duties such as filing & data entry.

Searl's Refrigeration April 2004 - July

2004

5922 N. Black Canyon Freeway

Phoenix, AZ 85017

DUTIES: Temporary position to assist the Construction Manager w/ his day-

to-day duties. This included personnel scheduling; job costing;

refrigeration estimating; invoicing; project payables & billing; account

receivables; customer service; vendor relations; inventory control.

Aztec Engineering September 1996 - September

1999

4561 E. McDowell Road

Phoenix, AZ 85008

DUITES: Maintained contract files for compliance; performed job costing &

project invoicing; accounts payable & receivable; human resource manager;

payroll processing. Administrative support to five Project Managers and

executive support to the Owner.

NOTE: During the time periods not covered in this resume, I was a food

server at Bill Johnson's Big Apple and a Barista at It's A Grind.



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