Customer Service Pharmacy Technician
Resume:
Jordan Vy Nguyen
*** * ***** ***** ***** Ana, CA 92706 Cell: 714-***-**** Email: abhej1@r.postjobfree.com
Goal:
To secure a pharmacy technician position where I can utilize my skills and work under the supervision
of a pharmacist to prepare and dispense pharmaceutical products in accordance to the law and work
as an effective team member to serve the patients
Key strength:
Accuracy and attention to detail.
Ability to organize and prioritize a variety of tasks/projects
Education
Pharmacy Technician
Everest College 12/ 2012 to 10/2013
• Skills
Able to add patient, prescriber, insurance info and new prescription to the database
o
Able fill oral prescriptions
o
Able to disinfect IV hood
o
Able to reconstitute and prepare IV medications
o
Able to make ointment, cream and capsule
o
Pharmacy Practice Ethics
Medication Compounding
Basic Anatomy
Patient Care & Interaction
Medication Inventory Management
Externship Experience – Rose Pharmacy in Santa Ana (completed 200 hours)
Reconcile invoice upon receipt of medications
o
Put away new and returned medications
o
Prepare unit dose (blister pack)
o
Fill cassettes
o
Call doctor’s office for medication refills
o
Training has included four weeks of practice in a clinical externship as well as training in a state
Learned from respected Pharm D instructors, gaining a foundation in pharmacy best practices,
medication pharmacology, pharmaceutical calculations and prescription processing.
Background also includes experience as a retail pharmacy cashier – provided exemplary patient care
and ensured a positive customer experience.
Honors
Superior Academic Performance
o
Pursue Excellence
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Graduated with High Honor
o
Certificates
Tech license# 134083 – expires January 31, 2017
o
OSHA – Awarded April 2013
o
BLS (CPR) expires 5/2015
o
Coastline Community January 2009 to May 2012
English / Reading
International Trades School (in Vietnam) March 2004 to June 2006
Accounting /Marketing
Pharmacy Work Experience
West Drug pharmacy - Westminster October 25, 2013 to present
• Worked in a busy neighborhood drugstore and gained hands-on knowledge of retail
pharmacy operations.
• Provided friendly customer service that helped retain customers despite fierce competition in
the industry.
• Assist customer to select and locate OTC products
• Contact doctors’ office for refills
• Process prescriptions and fills prescriptions
• Provide customer service
• Receive, inspect, put away inventory
• Screen application for medical supplies including wheelchairs, walker, nebulizer,
hospital beds and nutrition
• Review and check all of application for the Medicare’s supply with the right criteria
Financial Southeast Freedom - Loan Assistant/Sales January 2011 to June 2011
Assist loan officer to process loan modifications
Handle customer service and other clerical tasks and resolve customer questions and issues
Book vacation packets
Communicate with clients regarding vacation deals via telephone and/or email
Handle customer service
Vo Law Firm – Receptionist June 2009 to December 2010
Handle customer service and inquiries
Manage legal documents and files
Assist attorney with meetings and court cases
Organize and update electronic & paper files
Retail Pharmacy Part-Time job (in Vietnam) January 2005 to May 2006
• Assist pharmacist in selling over the counter medications
• Assist pharmacist in filling prescription medications
Hobbies
Singing, cooking, traveling, listening to music
o
Language
Speak, write and read Vietnamese fluently
o
References
Wally Yagi (Pharm. D.) West drug pharmacy 714-***-****
Salwa Mishriki (Pharm.D.) 714-***-****
o Jennie Ung Pharm. D. (Mentor) 714-***-****
abhej1@r.postjobfree.com
Dung Truong RN Foutain Valley 916-***-****
o Jenny Huynh Pharm. D. (Preceptor) 714-***-****
Rose Pharmacy, Santa Ana
o Sherrie Moore Pharm. D. (Instructor) 714-***-****
abhej1@r.postjobfree.com
Contact this candidate