Customer Service Manager

Sharon Myers

*** *. ***** ******

San Dimas, CA *1773

Cell: 909-***-****

Email:

abheiw@r.postjobfree.com

Objective: To obtain an opportunity to contribute my ten years of

experience and acquired skills towards ensuring the

highest efficiencies, in company's operating standards.

Experience: ACT-1 Personnel, Los Angeles, CA

Data Processing Clerk 1

February 2011 to March 2011

Process checks and invoices received by mail, sort

envelopes according to lock box number, review

checks/invoices to verify check amounts and customer

information are correct and match; enter checks, invoices

and correspondence

on company data base. Meet daily and hourly deadlines.

Accountemps, West Covina, CA

Data Entry Specialist

December 2009 to September 2010

Maintain and update vendor accounts in computer system and

files, create

a database of names and addresses for mass mailings of

letters and tax

forms, recon pre-paid vendor accounts by making

adjustments and balancing monthly reports, assist Accounts

Payable Manager with special projects, call and email

vendors to request W-9 tax forms.

WS Packaging Group, Inc., Fullerton, CA

Data Entry Administrator

December 2008 to January 2009

Enter, verify, and acknowledge invoices in company

database, assist Customer Service Manager with special

projects, backup receptionist by means of phone calls and

visitors.

Mac Electric, Inc., Brea, CA

Receptionist / Office Assistant

September 2007 to September 2008

Answer and direct calls, set appointments, open mail,

prepare out going mail including FedEx and UPS, maintain

job files, assist Office Manager with new applicants,

enter A/P and A/R invoices on Excel spreadsheets,

run weekly reports, enter and cut A/P checks.

Carlson Craft West, Baldwin Park, CA

Order Entry Clerk / Typist

October 1999 to July 2006

Process and enter purchase orders using AS400 software,

check orders for clarity and art, hold then send notice of

unacceptable orders, customer service, proofread, assist

Quality Control Team.

Skills: MS Word, MS Excel, MS Outlook, Type 60 wpm, 10-Key 14,000

kspm

Education: Mount San Antonio College, Walnut, CA

Associate Degree

Hacienda La Puente Adult Education, La Puente, CA

Administrative Assistant, MS Office Suite 2003

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