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Customer Service Design

Location:
Houston, TX, 77036
Posted:
June 05, 2011

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Resume:

CURRICULUM VITAE

NAME

I.

Fitsum A Desta

ADRESS:

I I.

**** ********* **, *******, ** 77036, Tel. 832-***-****

E-Mail: ******.*****.*****@*****.***

EDUCATION:

I I I.

Years University/College Department Degree

August 2008 –May 2011 Texas Tech University Civil Engineering B. Sc

January 2004–August 2010 Houston Community Mathematics & Associate in science

College at Houston Science

Major professional courses taken at Texas Tech University:

I V.

Principles of Structural design

Transportation

Foundation Design

Reinforced Concrete Design

Geometric design of Highways

GIS (Geographical information system)

Design of engineering systems

WORK EXPERIENCE:

V.

Ace parking management, inc, Cashier, August 2005 – June 2008

Ability to handle cash and make change quickly and correctly.

o

Customer service oriented

o

Managed to control traffic at entrances and exits.

o

Directed incoming customers to available parking spaces and count vehicles

o

on location throughout shift.

Flexible schedule with the ability to work day, evening and late night shifts.

o

TEAMWORK EXPERIENCE:

V I.

Principles of structural design course project: Design application, working

with other engineers on a group design exercise that involves division of labor,

accountability to teammates, staying on schedule, and presenting final results in

written and oral form.

Foundation design group project: As part of the design project, the group will

analyze the geotechnical data that have been provided, perform analysis to

determine the feasibility of using shallow and deep foundations for structural

units, giving foundation recommendations, and preparing technical reports for

designs.

GIS (Geographical information system): Basic understanding of geographic

information system using ArcGIS software designed to manage and analyze

spatial data.

Design of engineering systems: That gives a major designing skills or

experiences especially comprehensive civil engineering project design and

research to accomplish the design.

COMPUTER SKILLS:

V I I.

AutoCAD,

MicroStation V8i,

MathCAD,

MS Word,

MS Excel,

ArcGIS

PROFESSIONAL MEMBERSHIPS AND ACTIVITIES:

V I I I.

• Member of American Society of Civil Engineers

• Member of National Society of Professional Engineers

CAREER INTERESTS:

I X.

• Transportation Engineering

• Structural Engineering

• Water Resources Engineering

• Major Construction Projects

X. SCHOLARSHIPS AND HONORS:

TTU Traditions Des FA Scholarship program,2009

TTU Arnold Maeker and CE Phonathon scholarship,2009

TTU CBI scholarship,2010-2011

REFERENCES:

X I.

• REFERENCES AVAILABLE UPON REQUEST



Contact this candidate