Customer Service Sales
Resume:
Clifford Sees
Euless, TX *****-2803
*********@*****.***
Professional Experience Summary:
Currently working as a CSR in a call center, while studying Computer
Networking and Administration at Remington College.
Two years installing cabinets in homes under construction, plus service and
repairs in the field. Some experience building and installing laminated
counter tops. Three years experience in the pawn industry. Seven years of
experience in Army journalism and public relations, including writing,
photographing and editing.
Excellent communication, punctuality and interpersonal skills. Worked with
diverse and multinational groups. A dedicated team player with a strong
work ethic. Flexible and eager to accept responsibilities. Working in a
variety of fields provides a unique perspective of many business
operations.
Work History:
Customer Service Representative
Centralized Showing Service
Euless, TX, 76039
Monique Buggs
Dallas/Fort Worth Branch Manager
****************@********.***
October, 2010 to Present
Centralized Showing Service (CSS) is a centralized appointment
service for real estate agents, buyers and sellers. As a CSR at CSS, I
usually talk to the agents to set-up, modify or cancel their showing
appointments. I also talk to sellers about those appointments. Primarily I
handle incoming calls, but when traffic demands, I can do outgoing calls as
well.
CSS prides itself on the skills, professionalism and politeness of
its CSRs. At year-end, it was announced that the DFW market had earned
first-place in many categories of importance within the company.
I believe these skills provide me with the foundation to speak to
customers in a polite, friendly and professional manner, while still
maintaining some humanity.
Retail Sales
Walmart
1401 North Saginaw Blvd
Saginaw, TX 76179
Supervisors: Diane Simon; Robert Garcia
August 2007 to February 2010
Sporting Goods: Assist customers in finding merchandise, advising customers
on product choices, write hunting and fishing licenses, keep department
clean, neat and well-stocked
Cabinet Installer
Gale Contractor Solutions
9516 Hamburg Road
Ladson, South Carolina, 29456
Supervisors: Jason Stamper 843-***-****; Dan Stoicu 843-***-****
August 2005 to April 2007
Installed cabinets in new homes under construction. Serviced and repaired
cabinets in the field. Built and installed laminate counter tops.
Chemical Tank Cleaning
Philip Services Co
2166 Milford St
Charleston, SC 29405 843-***-****
November, 2002 to May, 2003
Cleaning of intermodal chemical trailers. Required confinement in enclosed
spaces, climbing ladders and stairs, familiarity with MSDSs, meeting
deadlines.
Retail Sales
Target
450 Azalea Square Blvd
Summerville, SC 29483
843-***-**** June, 2003 to October, 2003
Retail sales in Hard Lines. Customer service a priority. Maintained sales
floor and inventory levels on sales floor. Assisted customers to fullest
extent possible.
Security Guard
Trident Security Service
4968 Dorchester Road
North Charleston, South Carolina 29418-5601
August 2002 to November 2002
Provided a uniformed deterrent to shoplifting in a retail pharmacy.
Interacted with store customers, providing store information when
available. (Concurrent with newspaper route, below.)
Newspaper Carrier for Charleston Post & Courier
Supervisor: Jim Duke 843-***-****
August 2002 to November 2005
Delivered newspapers to residential and commercial customers early every
morning in a timely manner, in all types of weather. (Concurrent with
security guard position, above.)
Pawnbroker
Money Man Pawn
135 Farmington Road,
Summerville, S. C. 29483;
March, 2001 to June, 2002
Wrote short-term collateralized loans, based on value of customers'
property. Aided customers purchasing items on retail sales floor. Assisted
management in daily operations of store. Responsible for tracking jewelry
and other high-value items. Customer service a priority.
Cash America Pawn,
1208 N. Main:
Summerville, S. C. 29483
June, 1999 to March, 2001
Wrote short-term collateralized loans, based on value of customers'
property. Aided customers purchasing items on retail sales floor. Assisted
management in daily operations of store. Responsible for tracking jewelry
and other high-value items. Customer service a priority.
1 Reporter
Summerville Journal Scene;
Summerville, South Carolina 29483
October, 1998 to April, 1999
Wrote stories for newspaper within deadline; shot photographs to accompany
stories and as stand-alones; assisted with layout and design of newspaper;
and accepted assignments and sought own stories. As representative of the
Journal Scene, dealt with interview subjects, readers and advertisers on
professional basis, treating all as equals.
2
3 Computer Operator
Law Office of Philip Garfinkel; Charleston, South Carolina
November, 1997 to May, 1998
Streamlined and arranged logically office computer filing system, so a
given document could be found quickly and easily. Consulted with office
personnel on computer issues - Internet, word-processing, computer filing
system and purchasing hardware and software. Successfully updated computer
systems to Windows 95, including integration of existing software to new
systems. Trained office personnel on new systems.
Journalist
United States Army; Various World Locations
1990 -1997
Covered variety of events for internal Army post publications. Performed as
editor at all periodicals. Also served as liaison between post agencies and
the technical office for the web site of Fort Jackson, Columbia, South
Carolina, editing and reviewing submissions for security, accuracy,
propriety and policy, as well as grammar and style issues. Served two tours
in Korea, as well as temporary assignments in Saudi Arabia and Somalia.
4
Education:
Tarrant County College, Hurst, TX, AA in Computer Science; Defense
Information School, Journalism Certificate, Fort Benjamin Harrison, IN.
Currently enrolled at Remington College, Fort Worth, TX, in the Computer
Networking and Administration degree plan.
Contact this candidate