M. NAGALINGESWARA REDDY
Mobile: 009*********** / 009***********, E-Mail: *********@*****.***
Seeking senior level managerial assignments in Software Development,
Testing & Delivery with an organisation of repute preferably in Healthcare
sector in UAE / Qatar.
PROFESSIONAL SYNOPSIS
. A dynamic professional with over 10 years of rich experience in Business
Analysis, Software Development, Implementation, Testing & Delivery
Management for multiple projects in Healthcare sector.
. Adept in analyzing information system needs, evaluating end-user
requirements, custom designing solutions and troubleshooting as well as
managing escalations for complex technology related issues.
. Resourceful in validating of quality levels within the team as well as
the inputs given by the client as well as of output in coordination with
the QA department and delivering to the client.
. Experience in multiple technologies ranging from Client Server to Web
based Software Development Life Cycle.
. An academically brilliant individual with exceptional ability to quickly
master new concepts, earn new technologies, enhancing the existing
business, equipment and software as well as capable of working in-group &
independently with excellent communication skills.
. Well versed with the concept of Oracle, SQL Server, SQL Reporting
Services and Crystal Reports.
. A proactive team leader with abilities in training and motivating cross
cultural teams, evaluating client's requirements as well as designing &
testing custom solutions.
SKILLS SET
MANAGERIAL SKILLS:
Strategic Planning / Business Analysis Project Testing Management
Product Development & Support
Model Based Designing Configuration Management Project Management
Defect Management Team Management System Analysis & Design
Scope & Release Management Maintenance Client Relationship
Management
Quality Assurance Resource Optimization Technical Support
Project Management
. Conducting case / system / process study for project planning, scoping,
estimation & tracking.
. Implementing project plans within deadlines.
. Defining best practices for project support and documentation.
System Analysis
. Interacting with client for requirement gathering, system study &
analysis.
. Drafting functional requirements for computer systems using models and
diagrams to represent the processes and functions involved. Working out
the new system's requirements & specifications and test strategies.
. Assisting in functional testing of the new system and ensuring that it
meets the user specifications.
SDLC Planning & Management
. Understanding the technical & functional specifications. Designing,
developing, testing, troubleshooting and debugging of the applications.
. Managing smooth implementation and testing of the application at client
location.
. Providing post-implementation, enhancement and maintenance support to
client for application.
Team Management
. Directing, leading and motivating workforce; imparting continuous on job
training for accomplishing greater operational effectiveness/ efficiency.
. Working on succession planning of the workforce, rendering technical
guidance to the staff, shift management activities, appraising the
member's performance & providing feedback.
TECHNICAL SKILLS:
Languages: Visual Basic 6.0, C.
Web: HTML, VB Script, JavaScript.
Database: MS SQL Server 7.0/2000/2005, Oracle 9, MS Access.
Report Tools: Crystal Reports, SQL Server Reporting Services.
Other Tools: Meditech NPR (Non Procedural Report) Report Tool, Lawson
Process Flow Designer.
ORGANISATIONAL EXPERIENCE
American Hospital, Dubai
Since Nov'07
System Analyst
Major Projects Handled
. Lawson Implementation.
Role: Implementation Specialist
Modules Implemented:
- Lawson Supply chain management Module (Requisition,
Purchasing and Inventory).
- Lawson Design Studio.
- Lawson Process Flow Integrator.
- LBI (Lawson Business Intelligent) Report tool &
Crystal Reports.
- Lawson Learning Accelerator.
Achievements:
- Accountable for implementing Lawson Business
Intelligence as Lead-Technical.
- Acted as a leading Business Analyst and assisted in
implementing Supply Chain of Lawson (Healthcare ERP
Application).
- Efficiently developed process flows for requisition
approval process, stock interface process flow
between Meditech and Lawson Systems.
- Developed custom reports for Lawson Application
using Crystal Reports.
- Played a major role in implementing 2D Bar Coding
and Advance Warehouse Management at all systems,
which led to automation of material accountability
and resulted in accurate ordering and stocking of
material.
- Optimized supply chain processes at both corporate
and field that increased efficiency and reduced
total procurement cost (includes warehouse
operations).
. Meditech Implementation.
Role: Implementation Specialist & In-house Application Developer.
Modules Implemented:
- Pharmacy.
- Laboratory Information System (LIS).
- Patient Care System (PCS).
- MIS.
- Electronic Medication Administration (eMAR) &
Bedside Medication Verification (BMV).
- Data Repository (DR).
- Mewditech Lawson Interface for Drug Price, Inventory
Increment / Decrement.
- Medisolv- A Reporting tool based on Meditech Data
Repository Database.
- NPR Report Writing.
Modules Exposed to:
- Admission.
- Master Patient Index (MPI).
- Community Wide Scheduling.
- Billing and Accounts Receivable (BAR).
- Electronic Medical Record (EMR).
- Radiology.
- Order Entry (OE).
- Provider Order Management (POM).
- Ambulatory Order Management (AOM).
- Emergency Department Management (EDM).
- Operating Room Management (ORM).
- Scanning & Archiving.
Achievements:
- Acted as a Team Lead of the Pharmacy, eMAR & BMV
Implementation Team.
- Engaged in teaching end-users new technology and
enhancements. Developed Meditech NPR Reports for all
modules.
- Significantly contributed in identifying and
implementing solutions in cooperation with other
team members, MEDITECH, Inc., end-users and
customers.
- Accountable for arranging pre-implementation
workshops (in co-ordination with Meditech).
Participated in new module implementation and
upgrades all while demonstrating customer service
skills regarding responsiveness to customer requests
for support assistance, whether troubleshooting,
problem solving, report development, or system
enhancements and correction testing.
- Served as day-to-day contact person for the MEDTECH
Applications Specialists during the installation
phase and for ongoing maintenance thereafter
- Played a major role in keeping Director of
Information Systems / Project Manager informed of
all events affecting the timely installation of the
modules (cabling and placement of PCs and printers,
software testing, personnel training).
- Assisted in overseeing and assisting in
accomplishing the activities and responsibilities of
the Application Coordinators (Core Team Leaders)
- Identified and assisted in resolving issues arising
in the financial / administrative modules and those
which overlap the Financial / Administrative
Departments relating to the setup and operation of
the hospital information system (e.g., Common
Mnemonic Design for dictionary entries).
- Efficiently worked with the Clinical / Information
Systems Analyst(s) and the Director of Information
Systems/Project Manager to assure that a consistent
approach is followed throughout the installation.
- Essayed a stellar role in reviewing all custom
programming and enhancement requests for
appropriateness and completeness that are submitted
by the department.
eServices@Symphony India Pvt. Ltd., Hyderabad, India
Nov'02 - Nov'07
The Growth Path:
Analyst Programmer 11'02 - 05'04
Technical Consultant 06'04 - 11'07
Major Project Handled
. CARE2000-Software.
Scope: CARE is a comprehensive Healthcare Information Management
System that computerizes principal operations and
administrative functions in a Hospital. It is
modularly designed enabling computerization in
phases. The System generates extensive management
reports, operational statistics and offers a powerful
query module. The areas of operations covering the
system include Registration, Consultant Clinics,
Admission, Discharge, Transfer, Medical records,
Wards, Radiology, Laboratories, Pharmacy, MIS, File
Tracking, Blood Bank; Billing & Accounting are the
main modules of CARE.
Modules Developed:
- RIS - Radiology Information System.
- LIS -Laboratory Information System.
- Blood Bank.
- Equipment Interfaces developed: CLINITEK, ROCHE,
VITROS DT 60, ERBA, XL600, SYSMEX, AXSYM, COULTER
MAXM, CELL DYN 3500 and MINI VIDAS.
Software: Visual Basic 6.0.
Database: Oracle and SQL Server.
Modules Implemented:
- Outpatient Modules: Consultant Clinics, Outpatient
Pharmacy, Outpatient Billing, Reception Nursing and
Doctor Desk.
- Inpatient Modules: Admission Transfer and Discharge,
Wards, Nursing Procedures, Inpatient Pharmacy,
Billing (TPA, Insurance, Organization and Cash
Patients), Medical Records (MRD), File Tracking,
Mother & Child, PRD Module, Medical Templates,
Patient EMR (Electronic Medical Records) and
Operation Theatre.
- Administrative Modules: Costing of the Services,
MIS, Laundry & CSSD, Housekeeping, Food Services
Department (FSD) and IT Security.
Quest Syscon International (P) Ltd., Hyderabad, India
Dec'00 - Oct'02
Major Project Handled
. CARE2000-Software.
Scope: CARE is a comprehensive Healthcare Information Management
System that computerizes principal operations and
administrative functions in a Hospital. It is
modularly designed enabling computerization in
phases. The System generates extensive management
reports, operational statistics and offers a powerful
query module. The areas of operations covering the
system include Registration, Consultant Clinics,
Admission, Discharge, Transfer, Medical records,
Wards, Radiology, Laboratories, Pharmacy, MIS, File
Tracking, Blood Bank; Billing & Accounting are the
main modules of CARE.
Modules Developed:
- Outpatient Pharmacy.
- Billing.
- Admission Transfer and Discharge.
- Wards.
- Operation Theatre
Software: Visual Basic 6.0.
Database: Oracle and SQL Server.
Modules Implemented:
- Admission Transfer and Discharge, Wards, Nursing
Procedures, Inpatient Pharmacy, Billing (TPA,
Insurance, Organization and Cash Patients), Medical
Records (MRD), File Tracking, Mother & Child, PRD
Module, Medical Templates, Patient EMR (Electronic
Medical Records) and Operation Theatre.
ACADEMICS
1996-98 M.Sc. (Mathematics) from Sri Venkateswara University,
Tirupathi.
1993-96 B.Sc. (M.P.C) from SKBR Govt. College, Macherla, A.P.
PERSONAL DETAILS
Date of Birth 2nd July 1976.
Permanent Address H.No: 13-356,13th Ward, Macherla, Guntur Dist, Andhra
Pradesh, India.
Present Address Post Box # 5566, Dubai, UAE.
Nationality Indian
Marital Status Married.
No. of Dependents 2
Passport No. B5594698.
Date of Expiry 04-07-2011
Visa Status Employment
Driving License No
Languages Known English, Hindi & Telugu
REFER ANNEXURE FOR PROJECT DETAILS
ANNEXURE
Client: P.D. Hinduja Hospital, Mumbai, India.
Duration: Dec'00 - Feb'02.
Software Implemented: CARE2000.
Client: MIT Hospital and Research Institute, Aurangabad,
India.
Duration: Mar'02 - Jul'02.
Software Implemented: CARE2000.
Client: Sri B.D. Mehta Mahavir Cardiac Hospital in Surat,
Gujarat, India.
Duration: Aug'02 - Jan'03.
Software Implemented: CARE2000.
Client: Dr. Hedgewar Rugnalaya, Aurangabad, India.
Duration: Aug'02 - Jan'03.
Software Implemented: CARE2000.
Client: Dr. Hedgewar Rugnalaya, Aurangabad, India.
Duration: Aug'03 - Nov'03.
Software Implemented: Blood Bank.
Client: Welcare Hospital, Dubai.
Duration: Dec'03 - Mar'04.
Software Implemented: CARE2000.
Client: Guru Nanak Hospital, Mumbai, India.
Duration: Apr'04 - Jul'04.
Software Implemented: LIS.
Client: Godrej Memorial Hospital, Mumbai, India.
Duration: Aug'04 - Dec'04.
Software Implemented: LIS.
Client: Zulekha Hospital, Dubai.
Duration: Jan'05 - Apr'05.
Software Implemented: CARE2000.
Client: Yashoda Super Specialty.
Duration: May'05 - Aug'05.
Software Implemented: CARE2000.
Client: Hospital, Hyderabad, India.
Duration: May'05 - Aug'05.
Software Implemented: RIS.
Client: Nairobi Hospital, Nairobi, Kenya.
Duration: Sep'06 - Dec'06.
Software Implemented: CARE2000.
Client: Asian Heart Institute Hospital, Mumbai, India.
Duration: Jan'07 - Jun'07.
Software Implemented: CARE2000.