Human Resources Front Desk

MATTHEW C. MITCHELL

*** ********** *****, ****** *****, CA 94598

925-***-****

*******.*********@*****.***

OBJECTIVE: Obtain an entry level human resources position which will allow

me to learn and contribute to the company's success.

EDUCATION:

University of California, Los Angeles

Bachelor of Arts in History

December 2009

GPA: 3.5

University of California, Berkeley

Currently enrolled in Human Resources Management Certification Program

SKILLS:

. Strong ability to draft documents as well as proofreading.

. Exceptional communication and writing skills.

. Advanced proficiency with Microsoft suite; such as Word, Excel and

Power point.

. Excellent problem solving skills.

. Able to convey strategies clearly and effectively.

. Strong attention to accuracy.

EXPERIENCE:

Front Desk Supervisor

Lifetime Tennis, Walnut Creek, CA May 2010 -

Present

. Instituted an employee evaluation program that helped identify problem

areas before final evaluation was to commence.

. Facilitated onboarding procedures with new hires, including training

through software for both POS and ACTIVE systems.

. Created workflow documentation to create a faster correspondence

between customers and employees.

. Evaluated and organized end-of-day cash balances, as well as Payroll

through ADP systems.

. Created job descriptions for hourly employees.

Voter Registrant

COMMUNITY OUTREACH, UCLA, 2008 Presidential Election

Fall 2008

. Monitored and operated an outreach call center.

. Contacted prospective voters for the Presidential Election.

. Tabulated successful outcomes of potential voter registrants.

. Conducted forecasting/planning activities.

. Worked well in a group environment, listening as well as leading.

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