Customer Service Insurance

Sharon L Wilson

**** ********* ****

Grapevine, Tx 76051

Home: 817-***-****

OBJECTIVE: To utilize my experience and skills in an office setting with

growth opportunities

EMPLOYMENT

**/**/*3 to Present Corelogic formally First American

Reports to Vice President of Sales/Outsourcing /Client

Management and Performance Excellence

Executive Administrative Assistance

My role supports management, including executives, using a variety of

project management, communication & organizational skills. These functions

may be entirely carried out to assist one other employee or may be for the

benefit of more than one. I work in team concept to maintain a good

working relationship with all company staff members.

Administrative Duties:

. Assist Staff everyday with company protocol procedures

. Managing correspondence, preparing research and communication

. Manage executive(s) calendars

. Making travel arrangements

. Maintaining reports, creating spreadsheets for reporting

. Update Organizational Charts

. Weekly Itineraries

. Processing invoices

. HR related functions

. Personnel paperwork

. Arrange Catering for typical lunch meetings

. Request system access for staff

. Process expense reports

. Order supplies for all staff teams

. Organize department moves; replacement of staff

. Update floor plans

. Act as proxy for executives for travel, timekeeping and other

forms of communication to staff and other company teams

. Prepare manuals for client meetings

. Schedule events

. Processed affidavits for Default clients

. Posted notes, figures in loans for client processes

. Processed payoff statements

. Assisted in various types of tasks for FCL processor's

. Work daily in the following systems:

o MS Office 2007

o MS Office Visio 2007

o MS Excel

o MS PowerPoint

2002 - 2003 SURPLUS, INC. - MGA

Sr. Commercial Multi Lines Underwriter

My role in insurance underwriting P&C and all other business lines;

is to evaluate the risk and exposures to decide how much coverage is

required and determine the premiums to be charged according to the

insurance company underwriting guidelines.

Surplus, Inc is a managing general agency who represented insurance

agents in the field for hard to place risks.

Underwriting Duties:

. Evaluate the risk and exposures

. Underwrite risk according to Company guidelines

. Customer Service

. Communication with Insurance Companies

. Marketing with field agents

. Communication with management and staff on various markets

within Texas

. Knowledge of rules and regulations of Texas laws which govern

commercial markets in Texas

1999 - 2002 AMERICAN UNDERWRITING MANAGERS - MGA

Commercial Lines Underwriting Manager

I was responsible to manage the underwriting division and develop

staff relations with P&C and Worker's Comp markets. American

Underwriting Managers is a Managing General Agency represents

insurance agents in the field for P&C and Workers Comp risks.

. Staff development with company guidelines

. Evaluate the risk and exposures

. Staff training

. Marketing with insurance agents in the field

. Communication with company underwriters

. Daily systems: AS 400

Contact this candidate