Customer Service Sales

**** * ********** ****, *******, AZ *****(***-***-

0752(**********@*******.***

Cathy J Bopko

Objective

Legal Secretary/Paralegal/Legal Assistant

Experience

August 2008 to Innervision Yoga Chandler, Arizona

present

Independent Contractor

Assist with customer service, client contact, retail selection and sales.

October 1998 to Maricopa County Clerk of Superior Mesa, Arizona

June 2004 Court

Conference Officer/Mediator

Conducted conferences with litigants and attorneys. Prepared Reports,

Recommendations and Orders for Superior Court judges. Worked with parties

to obtain stipulations regarding issues of child support and parenting

time. Prepared complex legal documents. Reviewed cases and made

determinations regarding issues of non-compliance with Court orders.

Prepared cases for court hearings and appeared in court on behalf of Family

Support division.

January 1992 to Washoe County District Attorney, Reno, Nevada

June 1998 Family Support Division

Family Support Supervisor

Supervised a team of nine Family Support Specialists caseworkers.

Responsible for interviewing, hiring, supervision and evaluation of staff.

Responsible for dealing with customer complaints and concerns. Assist

caseworkers with making appropriate determinations regarding caseload

management. Assisted with court preparation and presentation for court

proceedings. Conducted staff meetings. Liaison with other social service

agencies. (August 1997 to June 1998)

Family Support Specialist

Managed caseload of child support clients. Prepared complex legal

documents. Made determinations regarding appropriate actions on cases.

Prepared and established court orders. Reviewed cases for non compliance

issues. Extensive contact with clients and other agencies. Prepared cases

for court proceedings. Appeared and testified in court when appropriate.

June 1987 to Carson City Juvenile Probation Carson City, Nevada

December 1991

Youth Counselor

Responsible for supervising juvenile youth population. Responsible for

safety and security of population, booking and releasing of detainees.

Provided counseling and guidance to youth population. Prepared written

reports and assessments of youths for Probation staff and Judges.

Education

8/83 to /87 University of Nevada Reno Reno, Nevada

Bachelor of Arts in Criminal Justice, minor in English.

References

References available on request.

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