Manager Customer Service

Location:

Posted:

June 02, 2011

Brentan J. Peacock

Email: *******@*********.***

SUMMARY

I am a highly motivated and experienced business professional with

knowledge of graphic arts, packaging markets & promotional products. I have

14 years experience in printing and packaging industry with extensive

knowledge on the operations in printing facilities and on supplier

sourcing, evaluating and selecting. I have knowledge on major printers

background, technology, experience and production capabilities with

services. Other specialties include: project development with creative

thinking and strong trouble shooting ability, production management and

quality control.

I can manage multiple accounts and facilitated company growth with superior

customer service skills that have been built over the years. I put

organization and strong devotion to a company first. I strive to be the

best at everything I do and take pride in the ability to learn fast at

every application that I work at.

WORK HISTORY

June 1st 2007 - Present: Manager, CMYK Print & Promotions

A new owner bought all assets of Color Media & R. Emmett Packaging.

My role as a manager which includes but never limited to, Director of

Operations including managing all aspects of the business from employees,

sales and all jobs from start to finish while still doing all the same

things as I did working for the prior owner.

2001-May 30th 2007: Internal sales/production department, Color Media & R.

Emmett Packaging

As the production manager for these companies my position required me to

control every job from inception to completion, which included working with

several people, answering all questions, and solve any issues to insure

that every job got done on time and correctly. Also in this position, I

had to do all the purchasing and inventory control for supplies that were

needed in all aspects of the business. As the production manager I had to

hire, manage and terminate all staff to protect and ensure growth for the

companies.

1997-2001: Outside sales, Color Media & R. Emmett Packaging

For this position I was required to service and maintain current clients

while scouting for new prospects to help grow the business and meet monthly

goals.