Customer Service Human Resource
Resume:
Work
Experience:
Git Fit *** - Mesa, AZ
March *007 - Present
Personal Trainer/Owner
. Provide safe environment while conducting and monitoring
effective and enjoyable exercise
programs for individuals.
. Demonstrate clear explanations and exercise material with
proper form and technique.
. Conduct fitness assessments.
. Develop positive relationships with participants and
provides motivational support and guidance.
. Increase participant awareness of all healthy lifestyle
factors.
. Maintain company website, update spreadsheet and budget.
. Perform general clerical duties, including light data
entry, photocopying, faxing, mailing and filing.
YMCA Valley of the Sun - Ahwatukee, AZ
May 2007 - Present
Personal Trainer and Healthy Lifestyle Coach
. Incorporate the mission, philosophy, and core values of the
YMCA in all communication with members and co-worker.
. Follow all YMCA policies, rules, regulations, and procedures,
including emergency procedures.
. Attend staff meetings and trainings as required.
. Conduct thorough orientations on the exercise equipment and
exercise programs for members.
. Give guided tours, answering all questions, and make
members/guests feel well informed and welcome.
. Follow up with ongoing assistance with members using the
Fitlinxx system either via email, telephone or in person.
. Provide safe environment while conducting and monitoring
effective and enjoyable exercise programs for members.
. Demonstrate clear explanations and exercise material with
proper form and technique.
. Develop positive relationships with members by providing
motivational support and guidance to increase awareness of
all healthy lifestyle factors.
Vital Transformations - Chandler, AZ
November 2008 - November 2010
On-Site Employee Wellness Specialist
. Work closely with Human Resource Department and Wellness
Director to implement opportunities for staff and employee
participation.
. Coordinate employee health programs offered by employer.
. Serve as a resource during employee programs.
. Schedule structured activities such as Lunch Time Walks.
. Provide telephonic coaching for off-site employees.
. Maintain database records, create spreadsheets, correlate
data, and other duties as assigned.
Tempe Schools Credit Union - Tempe, AZ
August 2010 - Present
Teller/Receptionist
. Receive and count working cash at beginning of shift.
. Properly identify customers, validate and cash checks.
. Accept cash/checks for deposit, check accuracy of deposit
slip and process cash withdrawals/deposits.
. Perform specialized tasks such as preparing cashier's checks,
ordering bank cards and checks.
. Receive and verify loan payments, auto and mortgage payments.
. Record all transactions promptly, accurately and in
compliance with credit procedures.
. Balance currency, cash and checks in cash drawer at end of
each shift.
. Answer inquiries regarding checking and savings accounts and
other credit union related products.
. Explain and promote credit union products and services to
members.
Law Office of Trudy Nowak - Phoenix, AZ
Feb 2010 - May 2010
Office Assistant
. Prepared filings for attorneys, electronic filing, draft
correspondence, and calendaring.
. Intense document review, scanning, filing, photocopying, and
organizing client files.
. Provide excellent customer service and precise communication
with the courts, opposing counsel and clients.
Education: 1995 Bachelor of Science, Northern Arizona University,
Flagstaff, Arizona
2000 Legal Assisting, Phoenix College, Phoenix, Arizona
Certifications:
2006. Personal Training Certificate, National Personal Training
Institute, Phoenix, Arizona
2006. Certified Personal Trainer, American Council on Exercise,
USA
2000 Legal Assisting Certificate, Phoenix College, Phoenix,
Arizona
References:
Teresa Romero, Paralegal
Jones Skelton & Hochuli
2901 N. Central Ave Ste. 800
Phoenix, AZ 85012
*******@*******.***
Deb Mitchell, YMCA Healthy Lifestyle Administrator
1030 E. Liberty Lane
Phoenix, AZ 85048
*********@*******.***
Lisa Perez
Vital Transformations
4980 S. Alma School Rd., A-2 #144
Chandler AZ 85248
****@********************.***
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