Customer Service Administrative Assistant

Celeste Benavidez

**** *** ** ****** *** Jacinto, CA 562-***-**** *****************@*****.***

Objective

Administrative Assistant with several years experience looking to grow within a company utilizing their

present structure and rendering my skills. Amiable business professional offering a positive attitude with

excellent communication and customer service skills. Very dependable individual who is familiarized with

handling confidential information and willing to take on a variety of tasks. Fluent in Spanish

Skills Summary

Interpersonal skills Computer Savvy Strong analytical and

Report Preparation Customer Service organizational skills

Great telephone etiquette Scheduling Appointment scheduling

General Office Skills Credit card and cash Records control

management

Professional Experience

Price Point Mail Order Ltd. 06/ 2010 present

Executive Assistant

Responsible for calendar management, arranging meetings and conferences

Sit in on presidents meetings and conferences to take notes of everything being discussed

Answer phones and direct all incoming calls to appropriate party promptly and efficiently

Arrange travel schedule and reservations for the president as needed

Proof read all outgoing mass emails and magazine advertisements

Coordinate schedules including internal and outside obligations

Execute will calls and employee orders

Manage the office cash box, post payments and insure that all order money is accounted for

Administer event planning and preparation

Run personal errands for President of the company

Price Point Mail Order Ltd.

Administrative Assistant for Operations Manager/ Personal Assistant for President

Manage over seas factory orders

Prepare bank wires for rapid factory payment

Communicate with all our overseas factories to ensure order preparation runs smoothly

Responsible that all import documents are received and completed to avoid fines or delay of shipments

Reviewed and Billed all international purchase orders

Filed all purchase orders

Ordered supplies for in house bike division

Generated reports for operations manager

Ran errands and planned events for president of the company.

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Celeste Benavidez

1022 Sun Up Circle San Jacinto, CA 562-***-**** *****************@*****.***

Hanes Industries 10/2007 02/2009

Receptionist

Operated Switchboard Greeted customers and transferred to proper department

Entered and/or corrected customer quotes into data base

Assisted customer service by entering incoming sales orders

Provided tracking numbers

Reviewed and Billed all purchase orders

Filed all purchase orders in appropriate locations

Assisted outside sales representatives

Provided support to warehouse by entering inventory tickets

Westinghouse Lighting Corporation 04/2005 08/2006

Processed Payroll for California distribution center

Served as HR assistant for the west coast division

Was the go to person for warehouse employees to ask any questions they needed addressed

Data Entry Enter purchase orders to assist sales team

Managed switchboards Greeted customers and transferred to proper departments

Worked directly with V.P. and assisted him with travel arrangements and any other duties he needed help with

Executed all Purchase order print outs, sorted, and gave to proper departments

Organized company activities

Proof read and translated documents from Spanish to English

Maintained great relationships with executives of other divisions and worked closely with them when assisting

the vice president.

Lend a hand to inventory manager by completing product adjustments

NSR Medical Group 08/2000

04/2005

Medical Record Custodian

Produced copies of medical records

Verified that HIPPA laws were being followed by making sure appropriate forms were filled out properly

Filed, Organized subpoenas along with medical record request

Prepared patients medical records for copies services

Took calls from patients and attorneys pertaining to information about medical record reports and evaluations.

Filed Processed, Segregated, copies and filed surgery documents within each patients files

Prepared charts for upcoming appointments.

Confirmation calls dealt directly with patients. Notified them of their surgery dates and times; also provided

them with pre op procedures

Education

Cypress Community College 08/2004 08/2007

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Celeste Benavidez

1022 Sun Up Circle San Jacinto, CA 562-***-**** *****************@*****.***

08/2004 08/2007

General Education

09/2000 06/2004

Warren high school

General Education

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