Service Assistant

Sylvia Pace Britt

****-** ******** ****** ****, Greensboro, NC 27406

Home: 336-***-**** - Cell: 336-***-**** :

*************@*****.***

Career Focus

Personable and

responsible cashier

with 10+ years of

experience working in

fast-paced

environments. I am a

solid team player with

great positive attitude.

Dedicated customer

service representative

with motivation to

maintain customer

satisfaction and

contribute to company

success.

Areas of Expertise

Excellent communication skills Fast learner with a wide range of practical skills

●

●

Strong organizational skills Courteous demeanor

● ●

Proficient with handling large sums of money Enthusiastic developer of good relations with clients

● ●

Accomplishments

Customer Interface

● Greeted

customers upon

entrance and

handled all cash

and credit

transactions.

● Assisted

customers over

the phone

regarding store

operations,

product,

promotions and

orders.

Monetary Transactions

● Handled cash,

check, credit

and automatic

debit card

transactions with

100% accuracy.

Telephone Service

● Professionally

processed 80+

calls per day,

providing

information and

service to

ensure customer

satisfaction.

Customer Follow-up

● Ensured that

customers were

satisfied with

company

products and

services by

doing purchase

follow-up calls.

Employment Summary

Office Assistant

March 2010 to January 2011

Parks Mazda Suzuki – High

Point, North Carolina

Salon Assistant

April 2008 to September

2008

Professional Image Salon

– Greensboro, North

Carolina

Automobile Service

Operator/Cashier

June 2007 to March 2008

Flow Motors – Winston

Salem, North Carolina

Education and Training

Forysth Technical

Community College 2011

Winston Salem, North

Carolina, US

Career Readiness

Certificate Program

Cosmetology Institute

2007

Winston Salem, North

Carolina, US

Cosmetology

YES

Parkland High School

1984

Winston Salem, North

Carolina, US

College Prep

Yes

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