Training Development
Resume:
Marquita Oleson
**** **** ******* **. ********* #314
St. Louis Park, MN 55416
***********@*****.***
SUMMARY
Epic trainer credentialed in the ClinDoc application with experience training physicians, nurses, and
other clinic support staff and providing Go-Live support seeks Epic inpatient trainer position.
TRAINING AND DEVELOPMENT EXPERIENCE
Park Nicollet Health Services December, 2010 to present
Epic Credentialed Trainer - ClinDoc
• Deliver Epic ClinDoc application superuser and end user training to Park Nicollet inpatient physicians,
nurses, and laboratory staff
• Assist in the development and modification of Epic training curriculum and reference guides
• Provide Go-Live support to end users after system implementation in July 2011
• Deliver competency assessments to end users
Organizational Effectiveness Research Group, Mankato, MN 2008 - 2010
Associate Consultant
• Developed customized organizational culture assessment for client company
• Developed performance appraisal system for small manufacturing company in southern Minnesota
• Advised board of directors on maintaining organization culture and values in a period of large growth
• Measured organizational culture and values for board of directors and employees, identifying areas of
consistency and opportunities for growth and development
Crossroads Lutheran Church, Mankato, MN February - April, 2010
Trainer/ Facilitator
• Facilitated board meetings to assist board members in clarifying board function and board member roles
• Developed and delivered training on effective methods of brainstorming, group discussion and problem
solving
• Guided board members through evaluating the progress of the board toward goal achievement and
identifying potential areas for development
Lutheran Student Movement, Chicago, IL April, 2010
Trainer/Facilitator
• Facilitated visioning session at an executive board retreat designed to clarify the future direction of the
organization
• Delivered training on effective group decision making and assisted with the implementation of effective
group processes
• Aided the executive team in identifying proposed changes of by-laws, facilitated discussion of proposed
changes, and assisted with the voting process
• Assisted the group in clarifying executive board member and cabinet member roles
ADMINISTRATIVE EXPERIENCE
Minnesota State University, Mankato Undergraduate Research Conference
Mankato, MN 2008 - 2009
Graduate Assistant
• Coordinated Minnesota State University’s 2009 Undergraduate Research Conference
• Responded to emails and phone calls from students and faculty regarding conference proceedings
• Managed MSU Undergraduate Research Conference website
• Compiled, edited, and published Undergraduate Research Conference 2009 Abstract Book
DePaul University Office of Alumni Relations, Chicago, IL 2006 – 2008
Receptionist II
• Database management and data entry
• Assisted with department budget by completing event wrap-ups, processing payments, and summarizing
event revenue
• Managed phone calls, emails, and other alumni correspondence to maintain relationships with alumni
and facilitate a lasting connection to the university
• Administrative duties such as faxing, filing, copying, and staffing reception desk
SPECIAL PROJECTS, AWARDS, AND CERTIFICATIONS
Epic Credential Program Credentialed March, 2011
• Gain in-depth knowledge on Epic ClinDoc application and relevant workflows with Park Nicollet
Health Services
Psychology Research Project 2009 - 2010
Project Team Leader
• Led research team on the development, data collection, and analysis of a psychology laboratory research
study
• Entered data into SPSS and conducted appropriate statistical analyses
• Delivered SPSS training session to undergraduate research team members
• Presented research findings at national and regional conferences
Consulting Challenge April, 2009
Finalist
• Created comprehensive set of training evaluation measures to assess the effectiveness of a sales training
program for a large, multinational corporation
• Proposed training evaluation program to a panel of company executives, consultants, and educators
EDUCATION
Minnesota State University, Mankato, MN 2008 – 2010
Masters Degree in Industrial/Organizational Psychology
• Coursework in Employee Motivation, Job Analysis, Performance Appraisal, Research Design and
Statistics, Psychometric Theory, Six Sigma, Employee Training, Organizational Development,
Personnel Selection, Multivariate Statistics, and Group Psychology
DePaul University, Chicago, IL 2004 - 2008
Bachelor’s Degree in Psychology, Industrial/Organizational Concentration
Magna cum laude
Contact this candidate