Executive Assistant Manager
Resume:
LAURA E GRAY
San Diego, CA 92124
Email: **********@*****.***
Executive Assistant
SUMMARY OF QUALIFICATIONS
• A detail-oriented and organized Executive Assistant with over 20 years experience providing
thorough and
skillful administrative support to senior executives.
• Focused, but able to prioritize multiple tasks and follow through to achieve project goals.
• An independent and highly motivated professional with excellent research and writing skills;
able to grow
positive relationships with clients and colleagues at all organizational levels.
COMPUTER SKILLS
• Microsoft Office Specialist in MS Word.
• Proficient in Excel, PowerPoint, Publisher, Outlook, Lotus Notes, WebEx, SharePoint.
PROFESSIONAL EXPERIENCE
TEENA’S DAY SPA & BOUTIQUE - Godfrey, IL
DATES OF EMPLOYMENT January 2014 - August 2014
Owner/Manager: Teena Clark - 618-***-****
Assistant Spa Manager
• Greet & welcome clients in person and over the phone.
• Scheduling client appointments for services.
• Supervision of spa personnel and financial operations.
• Create forms for client intake, contractor rental receipts and tracking forms for accountant.
• Marketing assistance with sales incentives, promotional items and advertising.
• Makeup and product consultations & applications.
• Cash register responsibilities including cash, check, credit card and gift certificates.
• Assistance with taking stock of inventory and ordering products.
KAISER PERMANENTE – HAWAII REGION – Honolulu, HI
DATES OF EMPLOYMENT September 2011 – May 2013
Manager: Garret H Sugai – 808-432-5333x1072
Project Coordinator – HPSA Systems Management & PMO
• Provide technical and administrative support to department manager and senior project
manager(s).
• Create and store documentation, including templates and shell files.
• Ensure accuracy of meeting minutes.
• Create Adobe files and CDs as necessary.
• Use variety of software tools sufficiently to support all aspects of the project.
• Produce quality print and assembled meeting material.
• Coordinate all logistics for arranging off-site and department meetings.
• Maintain of libraries, databases and graphic management logs.
• Develop general graphic designs to enhance technical documents.
• Resolve problems without delay and/or to seek managerial intervention and operate under
stressful, time-sensitive deadlines.
ILLINOIS EDUCATION ASSOCIATION – EDWARDSVILLE, IL
DATES OF EMPLOYMENT May 2007 – January 2011
Associate Staff - Fields Services
• Create, maintain and manage database system for tracking membership and affiliation for
five
locals.
• Create, maintain and manage database system for tracking dues and fair share fees for five
locals.
• Reconciliation of monthly billing statements for five locals from the state headquarters and
monitor payments, adjustments, deletions and new additions.
• Create and distribute various documents and presentations in Publisher and PowerPoint.
• Work directly with the university and local college personnel to ensure proper deductions.
• Work directly with local leaders to arrange meeting dates; create and distribute
communication material; plan and arrange for food and beverage needs.
• Research, create and maintain political information database for the locals pertaining to area
elections and legislative matters.
• Participate on various committees throughout the year regarding Associate Staff events and
meeting.
• Assist this Regional Office UniServ Director for SIUE and Lewis & Clark Community College.
• Assist this Regional Office Organizer for Region 45 with efforts to organize new locals as well
as research and development projects.
ARGOSY GAMING COMPANY - ALTON, IL
DATES OF EMPLOYMENT: July 1991 – January 2006
2000 – 2006 – Argosy Gaming Company
Executive Assistant to the Senior Vice President, Secretary & General Counsel
Executive Assistant to the Vice President of Development
Executive Assistant to the Board of Directors
• Create, maintain and manage an up-to-date, comprehensive system of document tracking
and filing.
• Planning logistics for the Board of Director’s and Committee meetings; notification to all
attendees of details and assistance with travel and accommodations.
• Assemble and distribute presentations for Board of Directors and Committee meetings.
• Maintain record of attendance for members of the Board of Directors and Committees for all
meetings and quarterly submission of this record for payment.
• Maintain record of all Board and Committee Meeting minutes.
• Maintain database of all outside counsel legal bills and monthly reporting of those payments
in
various formats. Submission of all outside counsel legal bills for payment and maintaining a
file copy of all such bills.
• Assist with tracking and processing of various state gaming commission licensing
applications.
• Track Coast Guard certificates and fees compliance for six properties.
• Prepare shareholder reports to gaming jurisdictions on a quarterly basis.
• Prepare the annual registration letter for the US Justice Department for the corporation and
all
properties.
• Responsible for governmental compliance and accurate electronic filing and tracking of
SEC Forms 3 and 4 for reporting executives.
• Assist with follow-up on correspondence, scheduling and other activities.
• Maintain discretion regarding confidential information that passes through the Executive
office.
• Manage office activities, including scheduling meetings and high-level conference calls.
• Maintain office inventory and equipment (fax, copier, printer, etc.).
• Manage mail and telephone communication.
1997-2000 - Argosy Gaming Company
Executive Assistant to the Chief Operating Officer
Executive Assistant to the Vice President of Development and Planning
• All phases of administrative duties including heavy phone coverage, scheduling meetings,
travel arrangements, working with highly confidential information and meeting strict
deadlines.
• Assumed responsibility of the Purchasing Department when the department was eliminated.
• Direct communication with lobbyist and government officials. Distribution of mail merge
documents on a regular basis.
1993-1997 - Argosy Gaming Company
Executive Assistant to the Chief Financial Officer
Executive Assistant to the Corporate Secretary
• All phases of administrative duties including heavy phone coverage, scheduling meetings,
travel arrangements, working with highly confidential information and working under strict
deadlines.
• Direct communication with the investment community of stockholders and bondholders.
• Managed requests for charitable donations. I responded to these requests in writing or by
phone and gathered and distributed the items if available.
1991-1993 - Alton Belle Casino
Guest Services / VIP Services
• Customer service via telephone and on the front line ticket sales counter; greeting tour bus
groups.
• Replying to customer complaint letters.
• Some managerial responsibilities.
• Heavy data entry for customer account line of credit.
Contact this candidate