Customer Service Sales

IZZAT ULLAH

**-* ******* ***

Elmont, NY *****

. 516-***-****

***.*****@**********.***

OBJECTIVE:

To work in an organization where hard work and honesty is valued with gaining of

knowledge.

Seeking for the post

• Customer Service / Call Centre

• Bank teller

• Training / Learning

Employment history

August 26, 2010

Cashier

(SHIRLLY SMOK SHOP) convenience store

• Responsible for communicating with customers regarding to sales on daily basis.

• Recorded all daily financial dealings and other information to maintain the records of accounting.

• Solved all errors and difficulties regarding to sales.

• Done various other duties as needed.

December24, 2010 continue….

Retail sale cashier, supervisor

Boost mobile store (Nassau road Roosevelt)

• Answered phone calls for supporting customer's needs.

• Issued and reviews on customers’ accounts process and information.

• Step by step instructions were provided in order to activate different kind of mobile.

• Billing,activation re-programming of cell phone

• Responsible for maintaining other records of supplies, inventory, hyper, using Microsoft

excel/word

• customer, account, pc maintenance, planned and many more.

Abilities

• Ability to manage and impart confidential information

• Call Center Service Operations

• Excellent written and verbal communication skills, with an eye for detail.

• Complaint Handling/Dispute Resolution

• Extremely productive in a high volume, high stress, environment

• Proficient in the use of window7 and window xp

• Highly productive in the use of Office 2003/2007 Professional

• Self starter with a can do attitude

• Word processing and data entry skills.

• Excellent skills to maintain records.

• Computer literate.

•

LANGUAGES:

English, Urdu,

Educational Equivalent in the United States

2007 Peshawar public school and college warsak Road Peshawar Pakistan)

Completion of 10th grade

2010 Electronics engineering (in progress). 6 semesters done / two remaining

COMSATS Institute of Information Technology Abbottbad (Pakistan)

2007 - 2010

High School Diploma .

Comsats Institute ofInformation Technology

104 semester credits of undergraduate study in Information Technology

from,a regionall accredited educational institution in the United State

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