Customer Service Sales

Megan M. Senger

**** *.*. **** ****** *****.*******@*****.*** Cell: 786-***-****

Miami, FL 33155

. Assisted customers with questions and concerns. Organized and well

trained to be fast-paced and multi-tasking. Always brings positive mind

and smile to the job site.

. Shared, enthusiastic commitment to customer service. Brought a well-

organized area with smiles and positive attitude to the work force.

Areas of Expertise

Customer Service Skills

Complaint Handling & Resolution

Organized work area

Made appointments

Computer software

Proficient in Microsoft Word, Excel, Internet Explorer, Photoshop, Powerpoint

and Outlook

Typing 120 wpm

Copying, Scanning and Faxing

Multi-tasking

Experience

Interface January 2011 to

January 2011

Sales Associate

Greeted clients, scouted ages between 1 to 18 for talents of modeling,

acting, singing and dancing.

. Informed clients of the business.

. Prioritize tasks to get the job done efficiently.

. Make appointments to clients

Cathy Jean November

2010-November 2010

Sales Associate

Managed cash register, greeted and assisted customers, and organized work

area.

. Arrange merchandise display in a fast-paced, organized manner.

. Assist customers with questions

. Sell merchandise to customer

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Forever 21 June 2010- August

2010

Sales Associate

. Greet and assist customers

. Arrange and organize merchandise display

. Clean work area

. Bring positive attitude to the store

Albert of Miami Sept. 2008-October 2009

Secretary

. Filing paperwork

. Answering phone calls

. Arrange payments

. Greet and assist customers with any concerns

. Scanning/copying

. Typing (120 wpm) & using Microsoft programs.

Education

Southwest Miami Senior High School August

2006-June 2010

Volunteered Work

Southwest Miami Senior, Banyan Elementary, United Way, League against

Cancer, ING Marathon

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Miami-Dade Kendall August

2011-present

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