Engineer Manager

NIHARIKA BARTWAL

Tel: 981*******, E-mail: ********.*********@*****.***

CAREER OBJECTIVE:

I envision the upcoming years of my career to be an exhilarating and a

profoundly stimulating phase. I believe I have the necessary fire, skills

and aptitude to be at the cutting edge of these developments. I seek a

favourable opportunity wherein I could showcase my copious potential to

deliver premeditated desirable outcome, in today's fundamentally explosive

and fiercely competitive scenario.

EDUCATION &QUALIFICATION:

Bachelors in Technology

August 04 - June 08

Uttar Pradesh Technical University, India

. Majors in Computer Science and Engineering.

. Courses on core Java, C++, and .NET.

. Completed graduation with 73.4% (first division) as aggregate for Four

years.

Research Project

. 3D- Multiplayer Car Racing game.

Central Board of Secondary Education

March 03 - March 04

CBSE, New Delhi, India.

Results Obtained:

. Overall percentage of 77%

WORK EXPERIENCE

Aricent Technologies (Cisco Partner)

January 09 - June 09

Gurgaon, India

Associate Network Assistant

Key Responsibilities:

. Troubleshooting Enterprise Voice networks as a TAC Support Engineer.

. Utilizing the Cisco Lab to it's potential by recreating customer

problems in a controlled environment to determine the cause of the

problem.

. Working with customers from all over the globe to troubleshoot, deploy

and monitor devices on live networks to ensure error-free networks.

HCL Technologies, IOMC

July 09- Present day

Noida, India

Senior Analyst

Key Responsibilities:

. Managing the 700 servers (mostly on Solaris and Linux) for Warner

Music Group, USA.

. Carrying out day-to-day tasks at the Offshore Management Centre in

India.

. Coordinating with various teams to perform maintenance activities.

. Following up with Vendor for Server (Hardware/ Software) maintenance

or upgrade.

. Managing the internal and external DNS (Verizon) for Digital

Properties and websites.

. Following up with Business, customer and IT side to provide downtime

and seeking approval to perform the activities.

. Following the complete processes based on the environment to carry out

changes.

. Commissioning new servers, on new hardware as well as virtualization

on Solaris.

. Retiring the old servers, according to the process, which are not

having any databases and applications.

. Backing up all the servers at OS level by coordinating with Backup

Team.

. Installing and working on Veritas Volume Manager installed on servers.

. Extending file systems, keeping the server healthy and cleaning up of

servers on regular basis.

. Access creation on various applications and servers in the

environments.

. Running departure of the users leaving the organization on regular

basis.

. Maintaining the online inventory of servers and UNIX- CMDB.

. Provide on-call support whenever required.

. Provide KT and training for L1 level.

. Knowledge of backup and storage.

Achievements:

. CCNA(Cisco certified Network Administrator)

. Member of technical society of my college.

. Representative for Placement cell in college.

. Member of Silver and Gold Club for continuous outstanding performance

at work.

. Achievers' Award

. Achievement Award for Excellent Operations

Operating System:

Windows, SUN Solaris, Redhat Linux.

Software Skills:

. MS (e.g. Word, Excel, Access).

. BMC a remedy tool.

. VMWare Client Infrastructure Tool

Strengths:

. Willing to learn and improve constantly.

. Possess a positive attitude towards life.

. Self-Disciplined, Sincere and have an inexhaustible stamina to work.

. Adaptability to any kind of environment and flexible to global work

culture.

. Good communication and documentation skills.

. Team player with the ability to meet the deadlines.

. Very determined to deliver the best of the ability.

. Good terms with customer and team members.

REFERENCES

Academic & Professional references available on demand.

Contact this candidate