Customer Service Real Estate
Resume:
Darryl T. Curtis
Willingboro, New Jersey 08046
**.**************@*****.***
Home: 609-***-**** Cell: 856-***-****
Summary: Knowledge and ability to understand and interpret underwriting
guidelines and handle complex and diverse duties. Very detail oriented,
organized and possesses strong customer service skills. Received the Star
Award in 1999, Thinking Outside the Box Awards, and other team awards
throughout the years of service. Advance knowledge of most office systems
(Word, Excel, and PowerPoint)
PHH Mortgage Company 8/1/10 - Present
Mount Laurel, New Jersey - Credit Risk Analyst
Obtaining and satisfying all underwriting conditions. Act as a telephone
liaison for general underwriting questions. Rework the loan when the loan
amount or program changes and clearing underwriting conditions; provide
status on loans for approvals and conditions. Evaluate. Authorize, or
recommend approval of Real Estate, or Credit Loans ANS. Advise Mortgage
Loan Officers of findings. Analyze current credit data and financial
statements of individuals to determine the degree of risk involved in
extending credit or lending money.
Zucker, Goldberg and Ackerman, LLC, - 2/09 - 7/10
Mountainside, New Jersey - Final Judgment / Loss Mitigation Supervisor
Specializing in creditor protection in real estate, foreclosure and
litigation. Responsibilities include Identifying potential operational
efficiencies.
Provide weekly intelligence on the Service's implementation. Maintain and
submit accurate records of case review results based on loan-level reviews
and Servicer questions, document and communicate issues and concern either
procedural or with respect to implementation of the Program Terms.
Sterling Eagle Investment Mortgage Company - 7/05 - 1/09
West Trenton, New Jersey - Client Relations/Credit Risk Analyst
Disseminate information to clients regarding company initiatives, investor
updates and process changes. Ensure product and pricing engines are
providing the current and correct information to our client base pool.
Create scenario testing on all new products added to our product line.
Provide customer service for all clients who use our product and pricing
systems. Work with processors and underwriters to resolve errors noted from
clients and investors.
PHH/Cendant Mortgage Company - 4/98 - 7/05
Mount Laurel, New Jersey - Supervisor
Responsibilities include but are not limited to promoting teamwork,
reviewing quality of Bond loans, setting team's goals, coaching and
mentoring team players. Other tasks include establishing and managing
team's key drivers and review of productivity levels in order to determine
appropriate staffing and re-allocation capacity or needs. Responsibilities
include supervise a team of 15 plus on property, title and closing cost
desk associate and specialist responsible for: reviewing all title and
closing documents to insure compliance with Cendant and investor
guidelines. Coach, motivate, train and develop team players, while
controlling turnover. Ensure adequate staffing levels and interviews
candidates for team position. Handle government underwriting duties while
obtaining and satisfying all underwriting conditions.
Education:
Glassboro State College - Sociology
Gloucester County College - Business Administration
Military: Air Force Reserves 1983 to 2003 (retired)
McGuire AFB, Wrightstown New Jersey, Air Cargo Specialist
Retired rank is Technical Sergeant for which my duties included Disaster
Preparedness Coordinator, handling team upgrade training records, flight
supervisor, Engine Running Operation Trainer, and certified Trainer-to-
Trainer Evaluator. While on several annual tours acted as shift supervisor.
Community Service
Member of the Phi Beta Sigma Fraternity, Inc - Kappa Upsilon Sigma Chapter
-
Director of the Phi Beta Sigma Fraternity, Inc Kappa Upsilon Sigma -Sigma
Beta Club
Founder and head coach of the Burlington Township Track Club- 2004
Coaching Staff of the Burlington Township Recreation Football League
Contact this candidate