Annett Sverdlik
Howard Beach N.Y. 11414
Cell: 347-***-****
Email: ******.********@*****.***
Objective:
I am seeking a position as a senior member of a Healthcare Informatics organization with a focus on project
management and system integrations. Highly skilled in gathering, analyzing and defining business and functional
requirements; designing and engineering processes, workflows and technology solution for healthcare systems.
Proven ability to lead seamless implementations and deliver next-generation technical solutions improving revenues,
margins and workplace productivity. I am efficient; detail oriented and highly motivated who would be a valuable
asset to your organization.
System Integration and Support Summary
INFINITT PACS FujiFilm Prosolv CardioVascular
GE Centricity IW PACs Invivo Clinical Solutions
GE Solutions (CardioSoft, Muse) Terarecon
Misys RIS System Allscripts Solution
Mammography Reporting System Powerscribe
Peervue Products
EXPERIENCE:
2004-April 2011 New York Downtown Hospital New York, NY
PACS Administrator/Project Manager
• Led hospital’s new implementation of Radiology and Cardiology systems. Developed full system technical
and functional documentation. Launched a training facility to accommodate the complex needs of the user
community to ensure a successful roll out.
• Created registration and orders in EPIC for Radiology and Cardiology. Pulled referrers and reports for
clinical staff.
• Created custom solutions for the management of interfaces between vendor driven systems. Interface error
analysis.
• Management of PACs ancillary modalities (MR,CT,CR,US,Nuc Med, Mammo, Echo,EKG)
• Troubleshooting areas of poor performance to identify trends and effective solutions to resolve issues both
immediate and for the long term.
• 24/7 on call support.
• Managed all aspects of the Information Systems infrastructure within the radiology and Cardiology clinic
including system administration across the windows 2003 server architecture.
• Developed processes and workflows to validate the reconciliation functionality of clinical systems.
• Drafted full documentation of clinical systems and executed a comprehensive training program for medical
staff.
• Provided individual system support to medical staff across clinical systems.
• Responsible for day to day operations of Radiology and Cardiology IT support.
2003-2004 IBM Global Services New York, NY
Helpdesk Support Specialist
• Responsible for analyzing and updating the real time inventory control system.
• Provided 2nd level resolution support of the core network client architecture.
• Responsible for onsite client installation and support of commercial and in-house developed applications.
2002-2003 NYU Downtown Hospital New York, NY
IT Support Specialist
• Led the infrastructure support team in a mult-tiered 800 user environment.
• Upgraded a Windows NT4 Domain to a native mode Windows 2000 Active Directory Domain structure.
• Provided 3rd level support for the core infrastructure and desktop issues.
Education
Computer Career Center, Nassau County NY 1999-2001
References
Available upon Request