Gloria Gayle
**** ********* *** 708-***-****
Olympia Fields, IL 60461 **********@*****.*** 708-***-****
Profile
Professional branch manager with 18 years’ experience; and a successful track record driving
revenue, managing teams and producing growth. Strong ability to present to small businesses,
and strong success track record onboarding targeted small business clients. Strong leadership,
people management, sales, marketing and brand management skills. Team builder with versatile
management style and excellent communication skills. Creates a shared vision of success for
buy-in from staff and customers. Analyzes business performance and position to identify and
execute on new opportunities.
PNC Bank/National City
Vice President and Branch Manager, Chicago, IL (2002 to 2011)
• Grew annual sales volume year after year consistently.
• Customized and delivered client presentation to small businesses.
• Recognized as top branch consistently year over year.
• Targeted new client’s and coached direct reports to exceed goals consistently.
• Opened De Nova branches during tenure and successfully grew loans and deposit
consistently.
Market Manager, Kankakee, IL (2002 – 2003)
• Fueled sales growth
• Customized and delivered client presentations to key small business in the area.
• Set company sales records in investments and work place banking units.
• Ranked as the number one market in 2002.
Austin Bank of Chicago
Lake Street Office
AVP and Branch Manager, Chicago, IL (2001-2002)
Led Retail Sales team. Established and maintained relationships with business owners and community
organizations to help increase sales volume
Gloria Gayle
3439 Parthenon Way 708-***-****
Olympia Fields, IL 60461 **********@*****.*** 708-***-****
Fifth Third Bank
AVP and Business Banker, Oak Park, IL (2000-2001)
Retail Small Business Banker responsible for creating a vast network of sources to acquire and develop
new business.
Austin Bank of Chicago
North Avenue Office
AVP and Branch Manager, Chicago, IL (1999-2000)
Led a successful Retail Sales team. Established and maintained relationships with high value consumer
customers and Small Business customers.
Associations/Awards
• 2010 Achieve Status of 5 Star Branch in customer service and Loan, Deposits and
Investments.
• 2004 – 2008 Power Team Award Presented to the Top operational branches each
year.
• 2005 National City Excel Individual Award – Presented for revenue growth
• 2002 National City Excel Team Nomination – Recognized for efficient team
• Board member of the Lakeshore Chamber of Commerce
• Board member of the Chatham Business Association
• Treasurer of the Neighborhoods Inc., CDC
Education
Bachelor of Arts DePaul University, Chicago
Liberal Arts May 1999
Post Graduate
Purdue Calumet University, Hammond, IN 2002-2003