Customer Service Representative

***** **** *** *, ********, WA *****

253-***-**** **********@*****.***

DONALD D. PAPALE

OBJECTIVE

A position with Ajilon Customer Service Support that allows me to utilize the over ten

years I have dedicated as a customer service representative.

FUNCTIONAL SUMMARY

Extremely energetic with a gift for alertness that allows the swift response to any needs

by the employer.

SUMMARY OF QUALIFICATIONS

Proven leadership ability as a United States Marine and Christian school

principal. Foremost in my department as a customer service repre-

sentative where I consistently achieved recognition as the employee

obtaining the highest revenue. Able to resolve customers’ concerns

in reference to their accounts.

EMPLOYMENT

02/2001-06/2011 Affiliated Computer Services (ACS), Kent, WA

Customer Care Senior Assistant

Active in the resolution of accounts held by medical providers.

Helpful in assuring patients that ACS was capable of providing the

necessary means by which their accounts could be resolved.

11/2000-02/2002 Northwest Protective Services, Tacoma, WA

Security Officer

Responsibilities included the protection of client’s property by the prevention

of theft and vandalism. This included the prevention of fires.

01/1995-12/2009 Bethel Baptist Church, Spanaway, WA

Choir Director

Responsible for the leading, training, and motivation of volunteer choir members.

Led congregational singing. Organized yearly Christmas cantatas. Occasionally

played the trumpet or sang for church specials.

EDUCATION

09/80-05/81 Hyles-Anderson College, Schererville, Indiana

Bachelor of Theology

09/75-05/80 Hyles-Anderson College, Schererville, Indiana

Bachelor of Science

MILITARY SERVICE

06/69-05/73 United States Marine Corps

Honorable Discharge. Rank Obtained: E-5 Sergeant

Contact this candidate