Sales Customer Service

Tanya Bui

** *********, ******, ** *****

(***) *66–7237 • **********@*****.***

Marketing Assistant

Sales • Social Media • Public Relations • Strategic Marketing • Event Planning

Work Experiences

Lakeside Cosmetic Dentistry Orange, CA September 2008 – Present

Marketing/Administrative Assistant (Part time)

• Created marketing and advertising campaigns to increase customer base across various demographics

• Demonstrated sales and good customer service by sending patients reminders, special discounts and

limited-time promotions through email blasts, flyers, and direct marketing.

• Effectively utilized online and local advertising while remaining within a year’s given budget

• Coordinated and organized booth at tradeshows events located in medical and professional centers

Ezekiel Clothing, Irvine, CA

In-House Sales and Marketing June 2009 – April 2011

• Responsible for generating all of Women’s sales within the California region and seeking new accounts

• Coordinated sales meetings, marketing events, and attended all regional tradeshows

• Managed social media sites (i.e. Ezekiel’s blog, Facebook, Twitter) and updated new contents regarding

special sales, promotions, and free giveaways, which resulted in a 10% fan base increase per week

• Visual merchandised at local retail stores to ensure that products are presented in an appealing manner

• Educated all store personnel and managers about Ezekiel’s new product launches

• Maintained good rapport with magazine editors to ensure consistent brand coverage by providing catalogs

and samples for new collection releases

• Assisted with styling and preparing outfits for models at photo shoots, fitting sessions, and events

• Created surveys, flyers, in-store promotions and various marketing tactics to drive customer sales

• Worked closely with college campuses to seek opportunities for increasing brand awareness

UCLA Daily Bruin Newspaper, Los Angeles, CA

Advertising & Marketing Intern September 2008 – June 2009

• Collaborated with 5 interns to identify clients’ cost limitations and successfully created advertisements

within the given budgets

• Utilized social media and effective face-to-face consumer interactions, which resulted in recognition as

the top three accounts with the highest sales volume

Lifted Research Group (LRG), Lake Forest, CA

Office Assistant September 2007 – March 2008

• Contacted vendors for reminders of expected shipments and number of orders

• Assisted with sales at sample sale events, which resulted in high profit volume

• Performed administrative duties: Data entry, filing, copying, answered phone calls and mailed invoices

Nordstrom, Brea, CA

Fashion Board Intern September 2005 – September 2007

• Gathered updates of recent trends on the market to be discussed in monthly meetings

• Organized and participated in promotional events, sales, and fashion shows

• Researched and gained informative updates on the company’s biggest competitors

Skills

• Bilingual: Fluent in English and Vietnamese

• Typing proficiency at 70 wpm

• Punctual, self-driven, detail-oriented, and exceptional organizational skills

• Excellent interpersonal skills and strong verbal and written communication

• Skilled with Microsoft Words, Excel, PowerPoint and Adobe Photoshop

Education

University of California, Los Angeles (UCLA)

• Bachelor of Arts, Mass Communication Studies June 2010

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