Customer Service High School

Location:

Posted:

June 10, 2011

Minh Ly

Tigard, OR *****

**.****@*****.***

Education

Warner Pacific College BA Accounting/Business Admin 2009-2011

Portland Community College AAS Graphic Design 2004-2007

Tigard High School High School Diploma 1996-1999

Skills

. Ability to analyze situations quickly . Can work in a

team or independently

. Can adapt to new procedures . Strong communication skills

. Strong attention to detail . Dedicated to achieving

results

. Expert knowledge with Windows and Mac OSX operating systems

Work Experience

Design is Go Portland, Oregon 2010-Present

Account Director/Graphic Designer/Web Developer

. Design and develop websites using Adobe products and Coda

. Developed company branding, and marketing materials

. Day-to-day accounting activities and client management.

PrimePay Portland, Oregon 2007-2010

Tech Support/Payroll Consultant

. Assist clients with payroll software, process and laws.

. Troubleshoot payroll application and Windows OS if it was not

working correctly.

. Process amendments for clients.

Metro One Beaverton, Oregon 2002-2007

Customer Service Representative

. Receive incoming calls from wireless customers and provide

directory assistance.

. Assist customers who have an Avis Rent-a-Car GPS device with

addresses.

. Troubleshoot customer's GPS devices if they were malfunctioning.