Manager Sales

FRANK J. BURGOYNE

**** **** ****** #*, *** Francisco, CA. 94110

Home: 415-***-**** Cell: 415-***-**** *****.********@*********.***

Linked in: www.linkedin.com/in/frankburgoyne

SENIOR RECRUITER

Expert in recruiting teams for tech start-ups and Fortune 500 companies for

11 years. Engaged in candidate sourcing strategies that consistently

reduced the time to fill positions and lowered recruitment expenses.

Exceptional ability to comprehend business needs and build rapport with

hiring managers quickly. Leverage my recruitment expertise as a Career

Coach assisting clients with all aspects of career management including

personal branding and job search strategies. Dynamic facilitation and

coaching ability.

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Principal, Best Job Coaching, San Francisco, CA. 2009-Present

( Coach clients from broad work backgrounds including recent college grads

to executive levels on their career management and all aspects of job

search strategies.

( Expert in interview strategy coaching including facilitating mock

interviews with clients.

( Customize social media strategies using Linked in, Twitter, and blogs to

design clients personal branding.

( Facilitate workshops on topics including, "Creating a Powerful Resume",

"Effective Interviewing and Salary Negotiation skills", and "So You're

Unemployed Now What?" for Bay Area community based job networking groups

including: Graceworks, Unity, SF LGBT Center, and Job Connections.

( Facilitated weekly drop-in job search strategy group for the San

Francisco LGBT Center providing attendees with coaching on issues related

to their job search.

( Regular panelist for the San Francisco Professional Career Network, and

the San Francisco LGBT Center speaking on job search related issues.

Corporate Management Recruiter, Bank of America, San Francisco, CA. 2005-

2009

Managed full cycle management recruiting for 200 Northern California retail

banking branches. Improved time to fill position metrics by 30% and

increased retention rates by 55% by improving sourcing and selection

process. Oversaw up to 40 open requisitions ongoing and managed regional

recruitment program to source and recruit branch management interns from

retailers such as Gap, Old Navy and Ann Taylor. Designed and facilitated

trainings for the national recruitment team on attracting and retaining the

LGBT candidate.

( Consistently received highest service ratings from hiring manager surveys

based on timeliness and quality of management hires. Facilitated weekly

market staffing meetings with Consumer Market Executives to apprise them of

progress on open requisitions. Additionally oversaw quarterly district

meetings to assess internal talent bench strength of each consumer market.

( Offered recommendations to hiring managers on candidates upon completion

of behavioral interviewing process and coaching role-play. Facilitated

interview best practices training classes for all hiring managers.

( Developed highly effective candidate sourcing strategies utilizing social

media, cold calling and canvassing the competition in person leading to

improved time to fill metrics. Consistently hired over 50% bi-lingual

external management candidates to ensure diverse customer base served in

branches.

( Selected to recruit Branch Managers and staff for new mortgage

fulfillment centers nationwide. Met 60 day deadline for staffing 4 centers

while continuing to service my local consumer banking branches.

Recruiter, Edusoft, a Houghton Mifflin Company, San Francisco, CA. 2003-

2005

Hired to manage full cycle recruiting for national sales, marketing, client

services, data integration and account management for Edusoft, a startup

education software company acquired by Houghton Mifflin Co. Oversaw a

national candidate sourcing strategy to recruit education software sales

candidates from competitors using internet research, and cold calling.

Frank Burgoyne, Home: 415-***-**** Cell: 415-***-****

*****.********@*********.*** Page 2

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. Oversaw the recruitment of a national regional sales team including

Regional Vice Presidents, Regional Sales Representatives, Regional Account

Managers, and Regional Product Specialists.

. Trained hiring managers on interviewing best practices.

. Calculated weekly recruitment metrics for entire recruiting team.

Staffing Coordinator, (Contractor) Blue Shield of California San Francisco,

CA. 2002

( Hired as a contractor to assist in this intensive healthcare recruiting

project initiated in order to staff for a major

new account, CalPERS (California Employment Retirement System)

(Coordinated candidate sourcing, interviewing, scheduling, references,

background checks and offer letters on 45

positions including Care Manager RNs, Pharmacists, Pharmacy Technicians

and Healthcare Specialists.

Senior Recruiter, (Contractor) BlueLight.com, Kmart Corporation San

Francisco, CA. 2000-2001

. Managed full cycle recruiting efforts for Kmart Corporation's start up e-

commerce division including Marketing, Creative, Finance, HR, Merchandise

Planning and Buying, Product Management, Customer Care, Operations,

Customer Loyalty and administrative support.

. Sourced candidates, coordinated interview schedules, conducted behavioral

based interviews, background checks, and made job offers on 20-30 ongoing

open job requisitions. In addition managed all temporary and contract

employee-staffing needs. Selected temporary staffing sources and

negotiated bill rates

. Responsible for sourcing, recruiting and hiring executive level staff

including the Chief Marketing Officer, and the

Chief Information Officer.

Recruiting Project Coordinator, (Contractor) Gap, Inc. San Bruno, CA. 1998-

2000

Hired to oversee coordination of candidate sourcing, interview scheduling

and travel for this intensive finance division recruitment project which

surpassed its initial 90 day goal of hiring 40 individuals. Success of

this project led to its continuation for 2 years and to the recruitment

model being utilized by other internal departments.

( Assisted recruiting team with candidate sourcing, complex interview

scheduling, and travel arrangements for staff

to executive level positions in all corporate finance divisions.

( Coordinated up to 40 ongoing open job requisitions at all times. Sourced

candidates using internet research,

Diversity associations, industry contacts, and coordinated onsite job

fairs. Completed all reference checks and

generated offer letters.

. Oversaw all logistics of interview workshops held twice weekly comprised

of 12 sourced candidates who met with 6 hiring managers in one day in

order to expedite faster hiring decisions. including sourcing candidates,

travel arrangements, scheduling, and compiling manager feedback on

candidates. End result was the ability to make offers in one day in a

very competitive job market.

Education

B.A., Political Science, San Francisco State University

Advanced Coaching Curriculum, Coaches Training Institute, San Rafael, CA.

Human Resources Seminars

Computers, Systems, Terms, and Acronyms for Technical Recruiters, SemCo

Enterprises, Winterpark, FL.

Targeted Selection Interviewing Course / Behavioral Interviewing

Techniques, San Francisco, CA.

Technical Skills

MS Word, MS Excel, MS Outlook, Taleo ATS

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