Customer Service Design

Objective Use my creative, customer service and analytical skills to grow

as a professional and help advanced my employer.

Education Digital Arts & Design, Bachelor of Science, Full Sail

University

Winter Park, FL, September 2009

Software/Skills Adobe CS5 (Photoshop, Illustrator, InDesign,

Dreamweaver, Flash)

Acrobat

HTML/CSS/XML

Keynote

Microsoft Office (Word, Power Point, Excel, Outlook)

Mac or PC

Customer service, communication skills, and administrative

skills

Highlights Analyzed and researched ad's,, websites, and other forms

of design

Managed several projects to stay within deadline and budget

Completed campaigns with a team

Worked on multiple projects at a time

Worked with an approval process

Coordinate with multiple departments to complete projects

Assistant duties such as filing, taking minutes, scheduling,

and customer service

Worked with team of six to conceptualize and develop a video

game

Experience Freelance 2007 - Present

- Design for print and web

- Created headers,, web comps, websites, logos, and brand identities

- Made event posters, CD covers, magazines, magazine ad's and

presentations

- Planned events

MERS (Municipal Employees Retirement System)

Lansing, MI, January 2010 - Present

Communications Generalist

- Design for print and web

- Created posters, flyers, logos, postcards and newsletters

- Work in print shop and mailroom

- Manage intranet by updating information and adding articles,

- Scheduling and filing

- Administrative assistance

- Work with MERS brand

- Designed power point and keynote templates and presentations

- Work closely with customers

- Created forms, and fillable odf's

- Created and updated business cards

- Update style guide

- Made logo's and headers

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