Customer Service Sales Representative

ROBERTO HERRERA

**** ******* ***, *****, ** *****

Cell 786-***-**** E-mail: **********@*****.***

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EDUCATION

University of North Carolina at Chapel Hill, Chapel Hill, NC

B.A. Economics and Political Science

May 2005

Study of economic policies, their effects at the micro and macro scale and

their interrelation with the political process. Examination and analysis of

legal, and political institutions both domestic and international. Analysis

of financial organizations, commercial practices, and capital markets.

WORK EXPERIENCE

Embarcadero Realty Services, LP. Pasadena, CA

Construction Administrator/Commercial Prop. Assistant

September 2009 - April 2011

Administration of tenant improvement and market ready construction projects

for southern California. Manage and execute projects covering construction,

lien waiver, and payment schedules, as well as insurance certifications.

Prepare and distribute memos on behalf of management and maintain concise

and clear communication with tenants, engineering team, and vendors.

Citigroup Global Markets Inc., New York, NY

Compliance Analyst August 2005 -

December 2007

Post-deal review, and analysis of syndicate IPO (Initial Public Offering)

deals and their adherence to NASD rule 2790 and the SEC voluntary

initiative. Monitoring compliance with guidelines stipulated for trading

144(a)/Regulation S securities. Providing Smith Barney branches with

clarification in regards to the rules mentioned above and other

miscellaneous issues related to syndicate transaction and procedures. Trade

monitoring and reporting for municipal, and corporate bonds, and equity

stock. Responsible for the successful completion of internal audits, and

validation of compliance procedures.

Nordstrom, Inc., Durham, NC

Sales Representative September

2003 - December 2004

Provided quality customer service by giving priority to the needs and

concerns of clients. Performed inventory checks and organization. Achieved

a $150K personal sales goal for Nordstrom in little over a year.

Invention Technologies, Miami, FL

Research Specialist

February 2000 - June 2002

Responsible for networking inventors with manufacturers in related

industries. Extensive research in numerous industries and use of database

entry and maintenance. Coordinated group tasks and produced biweekly

reports.

SKILLS & LANGUAGES

Fluent in Spanish, MS Office Suite, Google Docs, Data Entry, Windows, and

Macintosh platforms, Database input and maintenance

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