Data Entry Customer

Location:

Posted:

June 13, 2011

Tiffany R. Simpson

Jersey City, New Jersey 07304

*******.*********@*****.***

CAREER OBJECTIVE: To obtain a position which will not only increase my

growth potential,but also promote the standards and

reputation of the entire organization.

SKILLS:

SOFTWARE: Microsoft Outlook, Word, Excel, Global &

System Application Processing (SAP)

EDUCATION: The Chubb Institute

6/02-3/03 Diploma in Network Technician

10/96-5/97 Diploma in Personal Computer Applications

EXPERIENCE:

3/01-Present Springer Science & Business Media. Secaucus, New Jersey

Credit & Collections & Accounts Receivable Representative

. Work with clients to bring accounts to and maintain at

current status

. Negotiate payment plans with customers holding accounts

in a delinquent status

. Refer delinquent accounts to an outside collection

agency

. Approve credit applications and determine credit limit

. Solve problems/issues relating to outstanding invoices

and payments

. Contact trade references for credit approval

. Review monthly and weekly aging reports

. Analyze customers account history and status to

determine the best payment option available to the

customer

. Process accounts adjustment and maintenance as required

. Take payments by phone by credit card

. Document all customer contact via computer

2/98-3/01 Bank One, Secaucus, New Jersey

Data Entry Clerk

. Responsibilities include preparing data entry material

. Forwarding information to customer before deadline

Reference will be furnished upon request.