Customer Service Representative
Resume:
Elaine DeSisto
Lopatcong Township
Phillipsburg New Jersey 08865
Objective
To utilize my skills and experience in Banking, Accounts Payable, Receivable and
customer service in a corporate environment.
Summary of Qualifications
8 years experience with Accounts Payable, Accounts Receivable and month end
closing.
9 years of banking experience. Strong customer service and interpersonal skills to
handle sensitive and confidential vendor matters.
Excellent communication skills both written and verbal.
Bilingual English/Spanish, Licensed Notary
Experience with Sage Accounting, Peachtree, Inmass, Quicken, Excel, Act and
Microsoft Office, Pegasis.
Experience
December 2009 - February 2011 Wells Fargo Bank Clinton NJ
Personal Banker
Opening all new accounts.
Processing loans including Equity and Mortgages
Assisting customers achieve financial success by providing solutions which
would meet their best individual needs.
Reaching daily goals to assist branch obtain their commitments.
July 2008-November 2008 Kitchen Magic Phillipsburg NJ
(Position Eliminated)
Accounts Receivable
Prioritized work to maximize effectiveness for department
Post a large volume of daily receivables
Completed paper work for financing department.
Elaine DeSisto Page 2 of 2
2000 to 2008 Waltron LLC Whitehouse NJ
(Position Eliminated)
Accounting Clerk/Accounts Payable/Accounts Receivable
Responsible for processing A/P documents, vendor invoices in an accurate and
timely manner and disburse payables.
Post a large volume of daily receivables and prepare bank deposit.
Handled vendor discrepancies and queries in a timely basis.
Prioritized work to maximize effectiveness for departments.
Maintained a successful collecting average of 90% in receivables.
Maintained accurate records and filing system.
1997 to 1999 AAA Travel & Road Assistance Randolph NJ
Customer Service Representative
Assisted customers with information and obtained material to assist with their
travel needs.
Handled large cash deposits.
1994-1997 Sovereign Bank Randolph NJ
Customer Service/Teller
Responsible for accurate account of all controlled items.
Handled all customer banking transactions.
1984-1990 Metro Bank Fort Lee
NJ
Customer Service Representative
Opened all types of accounts. Completed Loans.
Supervised tellers and assisted branch manager
Education
1979-1981 William Paterson College- Wayne, NJ
1978-1979 Marymount Manhattan College- Manhattan, NY
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