Customer Service Administrative Assistant

S andra K. Flynn

Telephone: 602-***-****

**** *. ****** ******, *******, AZ 85032

Email:

********@***.***

OBJECTIVE

Seeking a position working with people where I can offer a diverse background of

customer service and administrative experience and skills along with an honest,

dependable work ethic.

STRENGTHS

Personality – honest, candid, sense of humor

Attitude – optimistic, enthusiastic, team oriented

Administrative – organized, resourceful, competent

Communication – effective written and oral expression

SPECIALIZED EDUCATION/EXPERIENCE

Customer Service Representative

Accounts Receivable/Accounts Payable

Proficient working with Microsoft Applications

Paradise Valley Community College, Accounting Courses

Ford School of Insurance, Property Casualty Agent License

WORK SUMMARY

May 2006 Jul 2010

Administrative Assistant, Suburban Insurance Services, Phoenix, AZ

Assisted with research and installation of a Client Management System (CMS);

developed and coordinated a training program; trained all insurance agents on the CMS;

converted hard copy client information to electronic CMS files.

Managed daily cash flow and accounts payable; monitored and reported the monthly and

annual financial growth.

Provided administrative assistance to insurance agents; researched and resolved

customer requests, questions and problems; completed special projects as assigned.

Aug 2000 May 2006

Office Manager, St. Mark Lutheran Church, Phoenix, AZ

Chairman for the Board of Trustees

Coordinated all office activities and communication

Managed and updated attendance and contribution records

Organized, published and distributed weekly Sunday bulletins

Planned, prepared and presented weekly Power Point presentations

Coordinated weddings, funerals, and activities

REFERENCES UPON REQUEST

Contact this candidate