Medical Billing Office Assistant

Karmen Davis

*** *. *********** #*** *******, MI 48201

Phone: 313-***-**** E Mail: **********@*****.***

KD

Objective

A position offering opportunity and growth in a team focused environment, where I can maximize my skills and my

experience can be utilized to improve customer satisfaction and achieve company standards.

Experience

AT&T 03 2009 present

Answer incoming calls and provide customer assistance for registration, e mail creation, DSL physical line signal testing,

modem/filter set up, plus e mail and browser troubleshooting, Interact and coordinate with other departments. Knowledge

of basic computer operations such as PC and MAC OS X and hardware troubleshooting. Configuring computers with

wireless connection. Daily utilization and extensive use of various tools to resolve connectivity issues.

Express Personnel 06/2007 08/2007

General laborer for agency

Super K Mart Cashier 02/2007 06/2007

Handling all cash and credit card transactions in department store environment, balanced cash draw at close of shift, dealt

with diverse population

Red Apple Supermarket 12/2006 05/2007

Handling all cash and credit transactions in a grocery store environment, balanced cash draw at close of shift, dealt with

diverse population

Howard Ternes Assembler/Line Leader/Office Assistant 03/2005 08/2005

Packaged Ford parts, promoted to a line leader to supervise and train how to assemble numerous Ford parts, promoted to

an Office Assistant where I maintained timesheet logs, coordinated meetings and minutes distribution, handling incoming

calls, responsible for mail and office supplies, input daily attendance for payroll, supervised 50 plus employees on breaks.

Internship>Highland Park Medical Center 12/2004 03/2005

Database entry for insurance billing and claim forms, verified insurances and worked on software such as WEB MD

Education

Oakland County Community College 01/2011 present

Associates of Applied Science May 2013

National Institute of Technology 08/2004 06/2005

Medical Billing/Coder >30 credits>85.94 G.P.A.

Northern High School >Diploma 08/2009 06/2003

Skills

Proficient in various computer applications such as Outlook Express, Excel, Word, Internet and MAC OS X applications.

Experience with medical billing and claim and coding, including ICD9 and CPT coding, HCFA 1500 and UB92 claim forms,

database entry for insurance billing and claim forms, ability to take phone messages and deliver messages promptly,

excellent customer relations background, ability to adapt to changes quickly and conceptually.

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