Customer Service Assistant
Resume:
A NITA HAYWOOD
**** ***** *** *, ********* Beach, FL 33442
l ****************@*****.***
SKILLS & ATTRIBUTES:
Punctual with good time-management skills.
F lexible for a dynamic and changing work environment. Dependable and
t rustworthy
U nderstanding of confidentiality and deadline oriented.
Equally adept in a team environment or during individual assignments.
F ifteen years of delivery of courteous and professional customer
service.
Seven years of credit card fraud prevention.
MS Word, Excel, Internet, Commercialware, Novell Groupwise and Navision.
PROFESSIONAL EXPERIENCE:
C lerical Assistant
A ARP Pompano Beach, FL
• North Broward Med Ctr- Assistant at Ft.Dsk in Triage W/Patients and
paperwork as they came in. Present
• Deerfield Court House- Clerical Assistant-Filing paperwork and assisted
C lerks March 2010 - April 2010
W ith various paperwork.
N umerator
April 2010 - May 2010
CENSUS BUREAU Pompano Beach, FL
Worked with Census Bureau in Deerfield Beach Area. Went door to door
obtaining information from
residence for people that never turned their Census in.
N umerator
M arch 2009 - April 2009
CENSUS BUREAU
Deerfield Beach, FL
• Worked with HHC entering data, GPS system, entered addresses and map
spots. Verified information in HHC.
Spoke with home owners.
Cashier, Sales, Inventory, Customer Service
Nov 2008 - March 2009
M ICHAEL'S ARTS AND CRAFTS
Boca Raton, FL
• H andle cash and helped with closing cash drawer out
• S tocked and straightened merchandise
• Customer service-answered questions about crafts and products on
f loor and behind register
C lerical Assistant
Nov 2008 -Dec-2008
OFFICE TEAM
Boca Raton, FL
• Worked on temp assignment. Helped with ringing up luggage sales and
repair
• Worked reception area transferred calls, printed up orders, greeted
customers, sent out mail
C lerical Assistant
Sept 2008 - Nov 2008
ROO'S INTERNATIONAL
Deerfield Bch, FL
• Helped with general office duties such as Data Entry, answering
phones, filing and Micro Word
• Put orders of sample wall coverings together for shipping. Did other
mailings.
C lerical Assistant
April 2008 - Aug 2008
B AR CHARTS
Boca Raton, FL
• Assigned to Sales Department to handle clerical responsibilities and
needs.
• Conducted filing, telephone, mail and email order entry.
• Assisted with mass mail campaigns to secure new business.
• M aintained and updated sales lists.
C lerical and Office Assistant
Oct 2006-Oct 2007
A DDECO EMPLOYMENT AGENCY
Boca Raton, FL
Selected to represent Adecco at their most prestigious clients.
• Assigned to Gap Department assisting with data entry and all office
support functions.
• M ade phone calls to financial institutions and contacted customers
to secure information.
Assisted with mass mail campaigns and filling. JM Family: One month
assignment extended to one year due to service provided.
Special Services
A ug 1998 - Oct 2006
C lerical and Credit Card Fraud Prevention
BOSTON PROPER
Boca Raton, FL
• Focused on Credit Card Fraud prevention within the Customer Service
Department.
• M aintained sensitive, confidential and personal financial client
f iles.
• P repared reports and handled most office support functions.
• Received and worked with mail order, telephone orders and took
customer service calls in call center.
Contact this candidate