Customer Service Administrative Assistant

DORIS ALEXANDER

***** ***** *** * Houston, TX ***60 * 904-***-*****

**************@*****.***

OBJECTIVE

Seeking challenging position as an Administrative Assistant, where my

experience and motivation will assist in cultivating new growth within the

organization.

HIGHLIGHTS AND SKILLS

Able to multitask, follow orders, and work with minimal to no supervision

Expert with Microsoft Office Applications

Able to adapt to change and learn other software systems.

Possess excellent people/customer service skills

Able to review and sort incoming mail, deliver to appropriate person

SUMMARY OF QUALIFICATION

. Managed, trained and supervised over five employees at one time

. Maintains front desk and phone lines for multiple offices

. Provided training in front of a group of over 300 troops at one time

. Created training and lesson plans needed to conduct training

. Maintains front desk and phone lines for multiple offices

. Assists clients by phone, email and in person.

. Prepares legal affidavits and invoices for mailing on a daily basis

. Maintains security by following procedures; monitoring logbook;

issuing visitor badges

. Maintains telecommunication system by following manufacturer's

instructions for house phone and console operation

. Welcomes visitors by greeting them, in person or on the telephone;

answering or referring inquiries

. Directs visitors by maintaining employee and department directories;

giving instructions

. Maintains security by following procedures; monitoring logbook; issuing

visitor badges

. Maintains telecommunication system by following manufacturer's

instructions for house phone and console operation

. Maintains safe and clean reception area by complying with procedures,

rules, and regulations

. Maintains continuity among work teams by documenting and communicating

actions, irregularities, and continuing needs

. Contributes to team effort by accomplishing related results as needed

EDUCATION

Kaplan University Ft. Lauderdale, FL BS

Paralegal Studies

3.66 GPA

EMPLOYMENT HISTORY

United States Army FT Stewart, GA 2000-

2009

Paralegal

Aerotek Jacksonville, FL 2010-2011

Collections Foreclosure Specialist

Contact this candidate