CARLOS A. ASMAT

**** ***** ******, ******, ** ***65 ~ abhc7a@r.postjobfree.com ~ 908-***-****

PROFILE

IT Professional skilled as a Network Administrator, Technical Support, and Data Entry Technician. Mastery

in implementing innovative business practices and applying technology-oriented software applications

solutions to standards of competitiveness. Constantly evaluating and developing applications and

solutions which contribute to excellence, innovation, team work, and diversity. Leverage vast knowledge

of a wide range of network systems, protocols, and applications. Clearly communicate IT strategies with

realistic examples at every level of an organization. Skilled trainer and project leader; able to direct

multiple tasks effectively and exhibit mastery of IT software and tools.

Technical Support / Network Administration / Information Technology / Hardware Diagnostics

PC Software Training / Help Desk Support / Server Management / Critical Network Projects

TECHNICAL COMPETENCIES

Hardware: Dell Server, HP blade servers, Switches, Routers, Network Cabling Patch Closets, Intermec

Devices, Quantum Super Loader, Equalogic SAN

Software: Check Point VPN, Cisco VPN, MS Office, MS-Dos, Qualcom, Profit Tools, PC Miller, Sniffer

Pro. SAP, SysAid, SonicWall OS.

Operating System / Networking: Windows 9x, Windows NT, Windows XP, Windows 2000 Pro/Server

Cisco IOS, TCP-IP, IP-Addressing, Sub-Netting, VLSM, Vlans, Static Routing, Telnet, Remote Access,

Routing Protocols, Frame-Relay, Access-Lists

Certification: A+ IT Technician Certification

PROFESSIONAL EXPERIENCE

Sabert Corporation

Desktop Support, 2007 – 2009

• Assess the functionality of servers, print servers, and telnet, utilizing Active Directory, Exchange, and

Web Server; created and terminated user accounts,

• Delivered technical support to 5 distinct sites for sales teams; supported a variety of devices including

PDA phones, ADP payroll software and Inter-Tel PBX phone systems.

• Successfully handled projects such as migration of the ADP database to a new server, creating

requisitions in SAP and adding, schedule, mounting and replication of Equalogic SAN.

• Utilized knowledge of desktop support for workstations, business essentials printing system, label

printers, and access points.

Resolved user inquiries including IT supply orders, and those using the SysAid ticking system.

Advised other network support and client server specialists and planned, coordinated, and

implemented network security measures.

Installed, configured, and supported local area network (LAN), wide area network (WAN), and

Internet system or a segment of a network system.

Maintained network hardware/software and monitored the network to ensure network availability

to all system users and performed necessary maintenance to support network availability.

Configured access points throughout warehouse shipping area and configured all Intermec RF

handheld systems.

Installed and configured switched, access points, and CRM software.

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Day Break Express Inc,

Data Entry / Technical Support, 2003 – 2006

• Provided technical assistance to computer system users and answer questions or resolve computer

problems for users in person, via telephone or from remote location.

• Assisted users concerning the use of computer hardware and software, including printing, installation,

word processing, electronic mail, and operating systems.

• Conferred with staff, users, and management to establish requirements for new systems or

modifications.

• Entered commands and observed system functioning to verify correct operations and detect errors.

Installed and performed minor repairs to hardware, software, or peripheral equipment, following

design or installation specifications.

Prepared evaluations of software or hardware, and recommended improvements or upgrades.

Read technical manuals, conferred with users, or conducted computer diagnostics to investigate

and resolve problems or to provide technical assistance and support.

Set up equipment for employee use, performing or ensuring proper installation of cables,

operating systems, or appropriate software.

EDUCATION

Micro Power Computer Institute, Linden, NJ

Tech Support Power Course (A+ Net+MCP)

Metro-Wide Technical Institute, Newark, NJ

Cisco Certified Network Professional (CCNP)

Metro-Wide Technical Institute, Newark, NJ

Cisco Certified Network Associate (CCNA)

Rockland Community College, Rockland, NY

Computers in Society, Computer Keyboarding (30 WPM)

Intro to Computers, Programming Visual Basic

PROFESSIONAL REFERENCES

Jorge Hernandez

Engineering Process Management/ Sabert Corp.

732-***-****

Agnieszka Der

Accounting Admin/ Paulus, Sokolowski and Sartor LLC

732-***-****

Marta Posner

Executive Assistant / Rebny

201-***-****

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