Testing Quality

Deepti Chirra

Ph: 312-***-****

************@*****.***

Status - Green Card

Professional Summary:

. Over 6 years of experience in IT Industry with emphasis in Quality

Assurance using Mercury Interactive tools (Quality Center, Test Director)

and Manual Testing in web applications, ETL testing and Report testing.

. Experience in Functional Testing, System Testing, Regression Testing and

Compatibility Testing.

. Expertise in analyzing the requirements, writing Test Cases, executing

Test Cases and logging the defects.

. Experience in preparing Traceability Matrix in Quality Center.

. Experience in using Test Management tools like TestDirector and

QualityCenter for requirements coverage, Test case creation, Test case

execution, defect tracking and defect reporting.

. Experience in Rational Clear Quest for defect tracking, Rational Clear

Case for version control and Rational Requisite Pro for Requirement

access.

. Experience in working with multiple relational databases; knowledge in

back end testing using SQL statements.

. Experience in validating Cognos reports with the application database.

. Experience in ACH, NACHA, CHECK and Prepaid debit card file generation

and validation.

. Experience in running ETL loads on UNIX server with Shell scripts and

performing ETL testing.

. Expertise in handling various scenarios during the software development

life cycle (SDLC).

. Experience in testing the applications on Macintosh and on various

browsers

. Self-starter with ability to learn and adapt new technologies quickly.

. Excellent interpersonal and communication skills.

Education:

. Bachelor of Technology from Jawaharlal Nehru Technological University,

Hyderabad, India.

. Post Graduate Diploma in Computer Applications from Techsoft Computer

Education, Hyderabad, India.

Technical Skills:

Tools: Quality Center, TestDirector, Rational ClearQuest,

Rational ClearCase, Rational

RequisitePro, Informatica, Cognos

Operating System: Windows 2000/ XP/NT, MACINTOSH, UNIX

Languages: Java, HTML, Java Script, SQL

Databases: MS-Access 2000, DB2, SQL Server

Professional Experience:

Client: US Bank, Chicago, IL.

June 2009 to Present

Sr QA Analyst

EDS (Electronic Disbursement System) is a new Global Treasury Management

product that will allow US Bank customers to electronically disburse funds

due to its customers. Recipients will be able to communicate disbursement

instructions for one of three disbursement methods: ACH, check, or pre-paid

card. The application will also facilitate opening a new U.S. Bank DDA

account.

Responsibilities:

* Involved in analyzing Use-Cases, Business Rules documents to make sure

they were clear and testable and provided the feedback to the BA team.

* Created Test Scenarios and Test Cases based on system use-cases and

business use-cases.

* Used Quality Center for Traceability Matrix, Test Case creation and

Test Case execution.

* Responsible for black box testing of the application and verified

functionality of the application based on requirements.

* Performed GUI Testing, Functional Testing, Regression Testing, System

Testing and Database Testing.

* Manually entered the requirements to the Quality Center and created

Traceability matrix in requirement module.

* Used Rational ClearQuest for defect reporting

* Performed GUI Testing, Functional Testing, Regression Testing, System

Testing and Database Testing.

* Responsible for running the batch jobs on UNIX Server for adding new

users, refunds, generate transactions.

* Responsible for running CHECK, ACH, Prepaid card jobs and verifying

the output files as per the specifications.

* Created ACH transactions and validated NACHA file following NACHA

rules

* Responsible for database testing using SQL queries using DB Visualizer

on Oracle database.

* Conducted Test case reviews, Traceability Matrix reviews and Defect

review meetings with Business Users, Business and System Analyst and

development team.

Environment: Quality Center, ClearQuest, Java, J2EE, JSP, Java Scripts,

Struts, Web Sphere, SQL, Oracle, UNIX, WINDOWS XP.

Client: BlueCross BlueShield Association, Chicago, IL. Sep

2007 to June 2009

QA/PV Analyst

BlueServ is an interactive Web-based application used to collect, store and

retrieve Blue Cross and Blue Shield Plan information. BCBSA collects and

maintains BCBS Plans survey data responses, as well as develops and

maintains valuable resources that enable BCBS Plans and their customers

access to information that support Plan marketing activities. BlueServ

surveys are used by Plans to field information on their Blue Cross Blue

Shield branded products or services. The information collected in surveys

are stored and used for reporting, querying and analysis

Responsibilities:

* Involved in acceptance reviews and analyzed specification documents to

make sure they are clear and testable.

* Created Test Scenarios and Test Cases based on system use-cases and

business use-cases.

* Used Quality Center for Traceability, Test Case creation and Test Case

execution.

* Responsible for black box testing of the application and verified

functionality of the application based on requirements.

* Prepared Traceability Matrix by synchronizing the requirements in

RequisitePro with the Test Cases in Quality Center.

* Used Rational ClearQuest for defect reporting, tracking and

RequisitePro for requirement storage.

* Performed GUI Testing, Functional Testing, Regression Testing, System

Testing and Database Testing.

* Validated Cognos reports with application database.

* Responsible for database testing using SQL queries using TOAD.

* Responsible for running ETL loads by running UNIX shell scripts for

refreshing databases and data marts.

* Conducted walkthroughs with Business team and development for Test

Case reviews.

* Used Rational ClearCase for version control of Project issue list.

* Tracked and documented details of bugs; followed up with development

team to verify bug fixes and updated bug status.

Environment: Quality Center, Rational RequisitePro, ClearQuest,

ClearCase, Cognos, Java, J2EE, JSP, Java Scripts, Struts, XML, Web Sphere,

SQL, Oracle, UNIX, Informatica.

Client: Schawk Digital Solutions, Chicago, IL. July

2006 to Aug 2007

QA Analyst

Schawk Digital Solutions (SDS) is one of the world's leading providers of

digital imaging graphic services to consumer products and brand imaging

markets. It offers a variety of leading Enterprise Digital Asset

Management, Workflow and Online Proofing software solutions that meet the

needs of Schawk's global clients. It has certain products like BLUE, MPX,

MPXle

etc. MPX is premier enterprise workflow management and digital asset

library solution that offers an integrated tool set for online proofing.

Highly configurable and scalable, it provides users total control over

managing workflows (projects, processes, approval cycles, and schedules)

and accessing the digital images and files that are critical to the success

of any organization. It stores and organizes information in a configurable

and secure system that is built according to the business requirements and

workflows of an organization.

Responsibilities:

* Involved in acceptance reviews and analyzed functional specification

documents.

* Responsible for black box testing and verification of functionality

based on requirements.

* Created Test Cases based on use-cases.

* Experience in exporting the requirements from TeleLogic DOORS to

Quality Center for Traceability Matrix.

* Used Quality Center to create Traceability Matrix, Test Cases; execute

them and report the defects.

* Performed GUI Testing, Functional Testing, Regression Testing and

System Testing.

* Involved in testing the application on MAC.

* Responsible for compatibility testing using various browsers like

safari, fire fox, Internet Explorer 7.0.

* Responsible for database testing using SQL queries.

* Tracked and documented details of bugs; followed up with development

team to verify bug fixes and updated bug status.

Environment: Quality Center 9.0, TeleLogic DOORS, Java, J2EE, JSP, Java

Scripts, Struts, XML, SAX, Tomcat, SQL, DB2, Windows XP,

Macintosh.

Client: Daimler Chrysler Corporation, Detroit, MI. Oct 2005 to

June 2006

QA Tester

The Global Regulatory Compliance System (GRCS) consolidates Regulatory

Affairs, ( Vehicle Safety, Environmental Systems & Vehicle Type Approval)

numerous databases, legislative requirements and output documents into one

common system. The system has capability to create, track and manage the

vehicle certification process for NAFTA. The system uses a workflow process

with rules, feedback to users and formalized report generation.

Responsibilities:

* Involved in analyzing the Requirement Specification documents.

* Responsible for black box testing of the application.

* Created Test Cases and Traceability matrix as per the requirements.

* Performed manual testing and verified functionality of the application

based on requirement specifications.

* Performed Functional Testing, Regression Testing, System Testing and

Compatibility Testing.

* Used TestDirector to store the Requirements, write Test Cases, execute

them and report the defects.

* Tracked and documented details of the bugs and followed up with

development team, Business team to verify bug fixes and updated bug

status.

* Responsible for testing the reports generated with the data in the

database using SQL queries.

Environment: TestDirector, Java, Tomcat Server, XML, SQL, DB2.

Frontline Technologies Ltd., Hyderabad, India. Apr

2003 to Apr 2004

Programmer/QA Tester

Volvo Prototype e-commerce application for cars. This application is

designed to allow customers to shop using Internet. This has features like

Product Catalogue, Order Management with order basket and easy product

search facility, Customer Management with a Help Center where customers can

log in the problems related to products and Product Management where

customer support persons look into the logged issues.

Responsibilities:

. Involved in analysis, design and implementation of this application.

. Developed several web pages using JSP and JavaScript to perform

checking and validations at client side.

. Responsible for Black box testing of the application.

. Involved in writing the test cases based on the

requirements.

. Prepared the Traceability matrix.

. Used TestDirector Management tool to store Test Cases, execute them

and report the defects.

Environment: TestDirector, Java, IBM WebSphere, SQL, DB2 and Windows NT.

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