Customer Service Sales

*+ years of strong experience in business and computer/technical expertise

with good knowledge of all managerial concepts looking forward to pursue a

position where my analytical and research skills can be effectively used.

Areas of Expertise

. Analyze financial statements and Statistical data.

. Expense analysis

. Problem Solving

. Customer service

. Bank reconciliations

. Ratio analysis

. Budget Forecasting

. Operating and Working Capital

. Cash Flow Management and Modeling

. Fixed asset accounting

Skills

. Strong Excel, PowerPoint and Access skills, with particular focus on

financial modeling and the use of advanced features of spreadsheets.

. Remarkable ability to work independently and complete tasks with minimal

supervision.

. Excellent communication, both oral and written skills.

. Effective Team leader with good inter personal skills

. Conflict Management and Organization management abilities

Education

M.B.A in Finance from Devry University, Milwaukee, WI in the year 2011

Bachelor of Technology in Computer Science from Jawaharlal Nehru

Technological University, India in the year 2008.

Professional Experience

Manager 2009-

Present

Exquisite Threading

Green Bay, WI

. Prepared monthly balance sheets, income statements, detailed cost and

inventory data and variance reports for submission to management for the

company.

. Recruit threaders, cashiers and sales associates and train them.

. Maintained general accounts and prepared reports on bank transactions,

including letters of credit.

. Assemble, analyze and update data weekly, monthly, quarterly and

annually.

. Confirm the salary, payroll, leave data and benefit for accuracy.

. Planning for increase in sales like promotions and deals.

. Communicate with customers to know their needs.

. Assist the employees in order to increase the sales.

Business Analyst

2008-2009

Assurgent Technology Solutions

Bhubaneswar, India

. Critically evaluate information gathered from multiple sources, reconcile

conflicts, decompose high-level information into details, abstract up

from low-level information to a general understanding, and distinguish

user requests from the underlying true needs.

. Proactively communicate and collaborate with external and internal

customers to analyze information needs and functional requirements and

deliver the following artifacts as needed.

. Successfully engaged in multiple initiatives simultaneously

. Worked independently with users to define concepts and under direction of

project managers.

. Collaborated with developers and subject matter experts to establish the

technical vision and analyze tradeoffs between usability and performance

needs.

Software Engineer

2007-2008

Assurgent Technology Solutions

Bhubaneswar, India

. Designed and developed websites ensuring strong optimization and

functionality.

. Monitored site technical performance and web server.

. Analyzed, reviewed and modified web systems by designing, maintaining,

documenting, testing, developing and monitoring.

. Work on projects including web layout enhancements, desktop applications,

website enhancements, web-based applications, and database-backed

websites.

Contact this candidate